Camille R.
Very responsive!
Their team is always quick to help! Resolved my issue in less than 24 hours.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Camille R.
Their team is always quick to help! Resolved my issue in less than 24 hours.
Marina D.
The support was prompt and knowledgeable, and helped with the question I posted.
Alexandra C.
Shopper Approved has always been there whenever we needed support, and we truly appreciate our long-standing relationship with them. All of their representatives are incredibly friendly, responsive, and dedicated, consistently ensuring that we receive the best possible service and experience.
Preston
Khéri González and Molit Taojo really helped me out with the site integration on our store. I would highly recommend Shopper Approved
Jeff M.
Professionalism and courtesy are hallmarks of this company's success. They helped our company setup and display reviews and product reviews which will define our company for years to come.
Ben W.
We have been using Shopperapproved for our E-Commerce business for a long time. Their customer service is fast&efficient. Their software is simple to implement and easy to use. Highly recommended! They are great to work with.
Syed R.
We had a fantastic experience with Shopper Approve. It's an excellent way to showcase our customers' feedback and provide invaluable value to the business. Their tech team handled the entire integration process and did a great job with our customization requests. I highly recommend them.
CJ
Kheri at support was a great help. Listened to my concerns and issues with professionalism. Gave me the answer that I needed. Wish there was an option for live chat as the turnaround on emails was often delayed