Open StorehouseReviews of shopopenstorehouse.com

3.724 reviews
Wholesale
1424 Brown Trail, Bedford, Texas

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Open Storehouse

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About Open Storehouse

With our open commerce platform you are prepared to create next-level customer experience.

Open Storehouse (shopopenstorehouse.com) has 24 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: shopopenstorehouse.com
Website: shopopenstorehouse.com
Category: Wholesale
Location: Bedford, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 29% of reviews.
Latest: Most recent review: September 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Open Storehouse reviews

24 approved reviews, newest moderated first

Constance W.
Sep 4, 2025
Order
i placed an order Aug 27 today Sept 4 my order never got ship or never receive an email telling me my order was coming. I try to contact them through multiple sources like email in social media no response. Order #1989
Shelly Ann E.
Aug 14, 2023
Storehouse ripped me off.
Storehouse ripped me off.
Response from Open StorehouseFeb 2, 2024
We have no purchase history with you, we want to help you as best as we can. Please reach out at [email protected]
Adam
Mar 29, 2023
Do not order from here…
Do not order from here. No communication whatsoever, canceled my order without letting me know, and didn’t try to contact me for something else. Like a normal human I’ll go buy my clothes in person. Avoid this company, read the reviews and spend that money wisely elsewhere. I better get a refund or I’m fighting the charges.
Response from Open StorehouseFeb 4, 2024
Hey there! We just wanted to remind you that we're here for you. If you have any questions, concerns, or just want to chat, don't hesitate to reach out to us at [email protected]. We're always happy to assist you in any way we can.Your satisfaction is our top priority!
justtryingtobook
Feb 21, 2023
Completely unacceptable customer…
Completely unacceptable customer service. Says that they have a return policy, but there is zero communication available to start this process. I paid for a product and received a knock-off version that was not advertised, and I’ve sent multiple emails and chats to the company with no answer. I want to return the item and get a refund, but I am now well-past the 30-day window. I’ve never experienced such a blatant disregard for customer service, and strongly recommend that no one shops here.
Response from Open StorehouseFeb 4, 2024
Hey there! We just wanted to remind you that we're here for you. If you have any questions, concerns, or just want to chat, don't hesitate to reach out to us at [email protected]. We're always happy to assist you in any way we can.Your satisfaction is our top priority!
charlysangelyahoo.com
Feb 15, 2023
Order takes forever to arrive.
I don’t understand why open storehouse is so disorganized. I have emailed you guys and no response back. Don’t you want customers coming back to you?
Response from Open StorehouseFeb 4, 2024
We apologize for any inconvenience caused by the delay in providing you our product. We understand that this may have caused you some trouble, and we appreciate your patience in the matter. Your satisfaction is our priority, so we have taken the initiative of refunding your full purchase amount. Your refund has been processed, and you should expect to see it within a few days. We hope this helps make up for the inconvenience caused by the delay. If there’s anything else we can do, don’t hesitate to reach out! Thanks again for your patience and understanding. Best regards, Open Storehouse
Isaac C.
Feb 4, 2023
Ordered an item and asked for a refund. Never responded
Ordered an item and asked for a refund. It's been a week and I have no received a reply. Very shady place! Do not order from here!
Response from Open StorehouseFeb 4, 2024
We apologize for any inconvenience caused by the delay in providing you our product. We understand that this may have caused you some trouble, and we appreciate your patience in the matter. Your satisfaction is our priority, so we have taken the initiative of refunding your full purchase amount. Your refund has been processed, and you should expect to see it within a few days. We hope this helps make up for the inconvenience caused by the delay. If there’s anything else we can do, don’t hesitate to reach out! Thanks again for your patience and understanding. Best regards, Open Storehouse
Christopher
Feb 1, 2023
Avoid at all costs. Chargeback or contact a small claims lawyer!
I ordered a package in December and had ZERO contact from the business. Just took my money and not a peep. After weeks they respond and say the package will arrive in 2-4 days. That was 6 days ago. I have had enough! I’ve contacted the BBB and my next course of action won’t be pretty!
Response from Open StorehouseFeb 4, 2024
We apologize for any inconvenience caused by the delay in providing you our product. We've sent your refund. We understand that this may have caused you some trouble, and we appreciate your patience in the matter. Your satisfaction is our priority, so we have taken the initiative of refunding your full purchase amount. Your refund has been processed, and you should expect to see it within a few days. We hope this helps make up for the inconvenience caused by the delay. If there’s anything else we can do, don’t hesitate to reach out! Thanks again for your patience and understanding. Best regards, Open Storehouse
Alisa M.
Jan 19, 2023
I placed an order and paid for my…
I placed an order and paid for my honest tea in mid December. Not only has the tea not arrived but there is not one person who will answer my emails nor answer my phone calls and I feel like I've been completely ripped off? I already gave them the $65 and have an order number but no one to talk to and no order received?!!!!! I'm infuriated.
Response from Open StorehouseJan 21, 2023
We apologize for any inconvenience caused by the delay in providing you our product. We understand that this may have caused you some trouble, and we appreciate your patience in the matter. Your satisfaction is our priority, so we have taken the initiative of refunding your full purchase amount. Your refund has been processed, and you should expect to see it within a few days. We hope this helps make up for the inconvenience caused by the delay. If there’s anything else we can do, don’t hesitate to reach out! Thanks again for your patience and understanding. Best regards, Open Storehouse

Open StorehouseReviews of shopopenstorehouse.com

About Open Storehouse

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Open StorehouseReviews of shopopenstorehouse.com

Open Storehouse reviews

Order

Storehouse ripped me off.

Do not order from here…

Completely unacceptable customer…

Order takes forever to arrive.

Ordered an item and asked for a refund. Never responded

Avoid at all costs. Chargeback or contact a small claims lawyer!

I placed an order and paid for my…

About Open Storehouse

About these reviews

More in Wholesale, Texas

PlashLights

FENZOL

Alliance Chemical

To Go Packaging

Open Storehouse reviews

Order

Storehouse ripped me off.

Do not order from here…

Completely unacceptable customer…

Order takes forever to arrive.

Ordered an item and asked for a refund. Never responded

Avoid at all costs. Chargeback or contact a small claims lawyer!

I placed an order and paid for my…