Maryam
Credit Card was Compromised After Placing an Order
This is an international company, apparently, because the credit card charge was classified as an international charge when I placed the order. Not even a day later, my credit card was again charged, this time fraudulently, in another international transaction. Shopnamebadges.com needs to re-evaluate their payment security, because I have no doubt my credit card information was stolen when I purchased name badges through them. Furthermore, their order processing time took more than 2 business days - which kind of defeats the purpose of paying nearly $50 extra for Next Day Air shipping.
Response from ShopnamebadgesMar 9, 2017
Dear Maryam, Thank you for taking the time to provide us with your feedback regarding your recent purchase at Shopnamebadges.com. Thank you for being open and honest about your experience. We appreciate your business and truly value your feedback. One of our customer representatives will be calling you shortly to discuss this matter in more detail. If you have any further concerns, please do not hesitate to let us know. We are glad to have you as our customer. Best, Melissa Chamberlain Sales Manager Melissa Chamberlain [email protected] 1-800-563-2464 x1329 21320 Gordon Way #260, Richmond, BC V6W 1J8 Canada