Juan C.
Don’t expect any kind of decent customer service
My advice: Do not buy from ShopJimmy. Save yourself the frustration and wasted time. I hope others don’t make the same mistake I did. • I never received an order confirmation after placing my order. • When I wrote to ask, I was only given a tracking number. • After several days, I checked and saw the package was either returned or delivered to someone else. • I reached out again for help, but instead of an apology or explanation, they simply asked for my original shipping address, information they already had. • For three days I kept writing and waiting for a response. I was completely ignored. In the end, I had no choice but to open a PayPal claim to get my money back. A shipping error can happen to any company, but refusing to respond to emails or provide real assistance shows that ShopJimmy has very poor service policies and no respect for their customers. I had trusted them to be a serious and reliable business, but they clearly are not.