Creative Irish GiftsReviews of shopirish.com

Never received item but my crdit card was charged. They will not answer emails and the listed phone numbers don't work.

Never received the order, no tracking info, no one answers emails or phone. This is a scam. Wish I'd read the reviews. Was a Christmas gift for my son

This company has been an absolute nightmare to deal with. I purchased six bracelets as gifts for my family, with four of them being for relatives in Galway, Ireland, as we’re of Irish descent. Within a short period, four bracelets broke in under 60 days, and the other two broke in under 90 days. Despite providing clear photos showing the damage, their response was that their "policy" prevents them from offering a refund after 60 days. While I understand a return policy, I had hoped they'd address the issue given the defective nature of the products. The customer service was appalling. When I spoke to the representative, she was rude and dismissive, claiming they don't sell their products in Ireland (even though that's where I bought the first four bracelets). To make matters worse, when I politely asked to speak to a manager, Alicia from Creative Irish Gifts not only refused to investigate the issue but outright stated that the two additional bracelets I purchased directly from them—totaling only $45—weren’t worth her time to even complain about. It’s clear that Alicia has no concern for customer satisfaction, especially when the order total is low. She completely disregarded the fact that the items were defective, which speaks volumes about their lack of commitment to quality or customer care.

They are a bunch of scammers, overpriced stuff, no selection and most sizes are out of stock or backordered. I'm sure most of their stuff is cheaper on Amazon

Horrible company. They take your money immediately and they don’t ship the products absolutely no communication and if you call customer service, you can’t get a human being. It just keeps ringing and ringing to speak with somebody if you want to cancel, which would be great, but I can’t even get a person.

We were informed after our order was placed that the product was out if stock. We elected to wait for new stock. We were informed about 2 months later that the order would be filled. However, they mailed our order to another customer and that customer's order to us! We pointed this out, but were told the product was, again, out of stock and we would be refunded. We never got refunded. The products, if you get them, are great, but the company is really confused and incompetent. I would not recommend doing business with them. We have filed a complaint with our bank to investigate and see if they can get the refund.

Never received my order but they took my money, no response from customer service, out about 80.00, when will I learn ? Never again ! All XMas gifts that had to be replaced. Disgusted.

Screwed up my order 2 times and aren't getting back to me. NO quality inspection being done! Buyer beware with this outfit. They screwed up my 1 order 2 times now one is getting back to me