Creative Irish GiftsReviews of shopirish.com

Order placed 11/11/2023. They said shipment 7-10 days. No notice or communication order put on back order. Probably wouldn’t get them for Christmas. Had to cancel and now rethink order. They never sent a notice but admitted they could be late. Zero accommodations they would ship so I’d get on time. Don’t use this company.

Ordered an item with personalization and paid extra money to have the item in hand within 1 week so I could use it as a gift. After 10 days and no communication from the company, I reached out and was told the item I ordered isn't eligible for priority/rush ordering. I would have never ordered the item if I was told that (should have never been allowed to purchase it with that shipping option). Customer service told me there was nothing they could do for me and stopped responding to my requests. Now I am stuck with a very expensive gift that is too late to use and I can't return. Would never recommend this company to anyone!

Ordered a fruit cake which never arrived. They refunded me for the cost of the cake, but I'm out about $5 for shipping and taxes, etc. On top of that, when I ordered, the woman who took my order was pretty rude. I order a lot from different places, so I'm aware of how customers are treated.

I ordered two bars of soap that were right at $11.00 a piece, the description said they were the larger bars of soap, well when they came in they were a much smaller bar. I sent them pictures of the what I received and my invoice that states what size and the price the soaps were. Then they try to say that the supplier had it wrong on their end. Should not make a hill of beans when there website has the price and size that I thought I was ordering. I have been getting a run around for over a month. I will not give up until they make it right, they need to honor what their website says. Still show the size and price that I thought that I was ordering on their site.

Bought irish hanging solar lantern for my wife for mother's day, along with another wind chime. In july stopped working, thought it was the battery opened it up and all the wires were corroded. It was not even out in the elements under a deck protected. Called rep said numoours complaints on these but still in the catalog. She took my name down see what she could do never heard back. Stuff in catalog from China is crap. Sweaters made in Ireland pretty good, just watch sizes. Anyway never called me back no credit, didn't offer anything. Check in the catalog see where it's made form.

Has to be the worst Company on the Planet. How can they survive when 94% of their reviews are 1*? Customer: "Shamrock Hanging Solar Lantern, OX336, $29.99 I am having a serious problem with my solar lantern. It has filled with rain water and the interior of the solar collection unit / battery compartment is filled with water and rust. The white light has gone from a white light to a rust colored orange tint. It is only a matter of time before the solar charging / light assembly quits permanently. I have opened it up to dry it out. What's the remedy for my problem? I have taken photos and will transmit if required. Ref: complaint of "Water" by Irish Moe on 6 June 2021. Same problem with rain water!! Creative Irish Gifts: "We're sorry to hear you're having problems with your solar lantern. Our company only allows returns for refund or replacement within 30 days of purchase." Thank you, Creative Irish Gifts Team 800-843-4538 Customer: That makes a lot of sense to me. I received the lantern as a Christmas Gift. There was five (5) feet of snow in Massachusetts from December though April. Hung the lantern outside for the first time at the beginning of June when it began to fill with rain water after each rainstorm. Great idea with the 30 day return policy. Have spent a ton of money at Creative Irish Gifts. That will never happen again. BYE.

My husband has bought numerous things from this catalog, jewelry and a few other things, but this jewelry piece is silver and rose gold Trinity necklace, very pretty, very small the rose gold washed off in no time, As you can see in the return items section you have 10 days to return an item, that amount of time would not have told me that this was true rose gold. trying to get the issue rectified. I don't know if I'm going to get anywhere, but it seems to be that the stuff is made in China, and is not even real, it's probably not even real Sterling. $80 for a necklace that the color washed off within a few months, it should have lasted forever if it was real. sad that they have to be this way they apparently do not care about the Integrity of their company and they probably won't even care or see these reviews. if they do they would do something about it. If I get my situation rectified I will change the review the customer service agent was very nice and sympathetic to the issue.

no compren es un engaño la muñeca costo casi $100 dolares y parece una muñeca de $10 dollares del 99cent store y cuando una trata de hacer devolución y de comunicarte con ellos por email nadie responden , en un engaño en todo la foto que muestran es una cosa y lo que envian es otra cosa muy diferente , son unos ladrones e irresponsable . muy malo , no good .