Rob Q.
Dodgy customer service
ShopHelloMary shipped within a very reasonable timeframe after I placed my order and I received a good product but like others have mentioned their customer service is not good and for me it didn’t exist. I submitted an inquiry about a missing COA but they never made any attempt to get back to me. Now I’m left wondering if they relabeled my product, threw out an undesirable lab report or simply pick and choose inquiries to respond to. I know testing can be inconsistent for online sellers of ‘legal hemp products’ but a transparent and honest answer would’ve been appreciated.


