Kathy S.
I ordered a Keycool 84 RGB Mechanical…
I ordered a Keycool 84 RGB Mechanical Gaming Keyboard in April from this Shop. Unfortunately it took way too long due to the pandemic. And also it was not exactly what I wanted. I emailed the shop owner and it turned out that he had sent me a keyboard more valuable than what I wanted. And he said that I can keep it as gift, because they hadn’t had the exact item I wanted. And because of this gesture I gave the shop 5 stars. Because the way I see it he tried his best to make us customers happy.
Response from Shop For GamersDec 13, 2020
Dear Buyer, Thank you for taking the time to share your experience with us. We're sorry to hear that the delivery of your Keycool 84 RGB Mechanical Gaming Keyboard took longer than expected due to the pandemic, and that it wasn't exactly what you wanted. However, we're thrilled to hear that the shop owner was able to provide a solution that made you happy. It's great to hear that you appreciate the gesture of receiving a more valuable keyboard as a gift, and we're glad that we were able to make things right for you. At our shop, we take pride in providing our customers with excellent products and services, and we're grateful for your support and understanding during these challenging times. Thank you for taking the time to leave a positive review and for giving us 5 stars. We appreciate your business and we hope to have the opportunity to serve you again in the future. Best regards, Shop For Gamers