ShopfittechReviews of shopfittech.com

I ordered a FitTech for 45.00, I got my credit card bill before I got the watch. They charged me 94.99 for a 45.00 watch. They won’t reverse the charges. The watch does not work properly. They are a very Dishonest Company. I give them 0 stars. They can’t be reach by the tel. number on their site, They don’t answer emails. They have no return policy. They have no customer service. They don’t stand behind their products. Their guilty of false advertising. They left me no choice but to report then to BBB Order #54470

This product is a total fraud and a piece of crap. My BP is about 145/90 this fake device says 117/70 and the same for anyone who wears it. Steps? My phone doc’s steps accurately. This crap said 7700 when the reality was 300! Very misleading and they are c**ts about returning it. Do NOT buy this pos device. Chinese frauds.

I wish I’d seen these reviews prior to my purchase. It took over a month to receive product, once I found out where this product was coming from China, I then knew product would be sharing personal information with the wrong people. I have not even opened the package, fittech has no return policy for new product returns. I would recommend never purchasing anything frm this company, it’s employees don’t even deserve a paycheck. Order # FT- 53334

Completely dishonest company everything ships from China via boat, they actually put this on a boat to send it to you! This is complete and utter fraud eyes on their website.

I give them 0 stars what a crock of a guarantee....it’s so false....contacting bbb aNd also attorney general as this is fraud ... believe it or not they told me they have a 30 guarantee from date of purchase...lol great but it took 60 days before it was delivered... broke within two months will not charge and they won’t replace or refund and expect me to pay 60/70$ To return it to them...Directly from China which they don’t mention in their adds

Ordered 2 watches. Charged first one for almost 48 hours before date and time showed up. Battery lasted 6-8 hrs with very little use other than checking time. Second one never did charge after 48+ hours charging. Contacted fittech and was told I could return but it would cost me $45-65 to do so. They do not stand behind their products. A nice looking watch, too bad they don't work. Save your money on a better watch.

Biggest online nightmare I ever experienced. Had a very hard time getting a status on where my watch was. It took months. It stopped working with the app within a month. Customer service is only available by email. A rep responded on July 29th, 2020 and said "How can I Help". My reply: "Good morning Serlyn, Paying 69+ and the watch no longer syncs with my Samsing Galaxy S10. The gold has rubbed off on a spot too. I don't even sleep with this on. I have removed and reinstalled the app. I have turned off and back on the phone and the watch. I have tried all of this many, many times." I never heard back from this company. I am in agreement with others that this company needs to be investigated and I am reporting my experience in as many places as possible, including the BBB .

BEWARE! I think a full investigation should be launched against this company, something just isn't right here. I ordered a watch on August 1st. They indicated in the email they sent confirming the order that processing would take 3-5 days. They also mentioned that shipping could take anywhere from 6-10 working days and I got that considering the challenging times we are living in as it regards the delivery of the items. After not getting an update after the 2nd week, I tried to go to the site they gave for tracking, and could not move from the initial page. They provide no telephone number so I reached out to them via email. On Aug 17th I let them know that I was not able to track the product, and that if I did not have confirmation about shipment I would be cancelling the order. They responded to that email by saying that they would not be able to ship the order by the required time and whether they should proceed with the cancellation of the order, to which I immediately explicitly responded yes. Totally thought that was the end of it. On August 24th they were telling me that my order was on the way, and I immediately let them know that I cancelled the order. I also sent follow-up emails after they insisted that they won't cancel the order to let them know that I will not be accepting the delivery. The worst on-line buying experience ever. The whole experience was just so unprofessional and shoddy that it smells grossly shady to me. I REALLY WISH THERE WAS A WAY TO GIVE THEM NO STARS.