Anwesha
This is a fake site
This is a fake site, placed prepaid order for women night dress after seeing ad on Instagram 15days ago. Received confirmation email, however no update received further even after reaching out to their help email. Stop cheating the customers like these ads on social media. TOTAL WASTE OF MONEY.
Response from ShopenzerAug 3, 2022
Hi Anwesha, We are very sorry for any misunderstanding caused to you. Please be informed that we have only one website: www.shopenzer.com On our website, our customers will be able to pay only in USD and not INR and hence this order is not placed with us. Kindly request you to leave your review for the exact store with which you placed your order and not to our online store. Also please be informed that we do not have LADIES NIGHT DRESS in our product list. Also request you to confirm the domain name and the email address in which you received the confirmation email as well, so that we can check it from our end too. We have also made a note in our INSTA page that such orders for NIGHT DRESS OR ANY OTHER ORDERS PAID BY INR are not ours and we will not be able to process or give update regarding these orders. We would also suggest you to contact your bank to dispute such payments, so that they can refund your money. ---------------------------------------------------------------------------- With great efforts, we tried finding the customer care number for the other store from which you have placed your order- 8597466842/7033699406. We would kindly request you to contact the exact store at the number given above and delete this review for our Store. Thank you for your understanding. ----------------------------------------------------------------------------