Dress UpReviews of shopdressup.com

When I need to return, they simply and totally ignore you without responding. Do not spend your money on them.

Placed order for tracksuit and paid £5.00 for postage and packing. After a week I contacted them as order had not arrived. Just got a generic email to say that it was on its way and would be with me soon. 11 days later still no order and tracking showed that’s it had not progressed. I emailed them again to voice my concerns that when I have paid that amount for postage and packaging with other sites I have received orders within a few days. I had no response. I then receive a card from Royal Mail to say they have a parcel they cannot deliver because there is not enough postage paid. I had to pay another extra £3.20 to collect it as they had only paid £3.40 but I have given them £5.00!! So it took 15 days to get to me. Very bad customer service not to respond to my email. First time I have brought from them and certainly won’t again!!!

This is the most disappointing store I’ve ever bought from. The itens are not good quality, costumer service is zero and they do not accept exchanges. Don’t buy from this store if you don’t want a huge headache and loose money.

They have nice clothes but a terrible or lack of return policy. They will only exchange. I purchase online so I can try on at home. I didn't like anything I bought and now can only get store credit.