Kristina C.
Not willing to exchange size
Mu husband got me a bracelet for Christmas. It’s pretty, quality seems fine. However it’s too big. I’ve been trying to exchange it the past few days online, but kept running into an error. I contacted their customer service. It seems I missed the 45 day return window. They won’t exchange it for a smaller size!? I’m not asking for something completely different!! Just a smaller size!? NOT impressed with customer service here. Have a little flexibility, especially after the holidays. I will not be buying from here again. They obviously don’t need my business!