At Best Naturals, our mission is simple: to ensure that every person on this planet can live a healthy and happy life. We are committed to this journey by offering premium-quality supplements that support overall well-being. While Best Naturals continues to experience rapid growth, we remain focused on the core values that define our integrity and passion for our vision.
Best Naturals (shopbestnaturals.com) has 97 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Sandra M.
Customer service is a scam! I clearly requested a refund and followed all the return instructions provided by Best of Natural. Despite this, they deducted the return shipping cost from my refund. When I questioned the deduction, I was given several different explanations which contradicted each other. I provided evidence, but they refused to reconsider the deduction and told me they considered the matter closed. Very disappointing experience. Not worth it.
mike I.
The absolute worst customer service ever, and they blamed me. I had to send them multiple email explaining that their serving size was wrong and that they got me extremely ill. I tried to tell them that 1/2 of a tablespoon was more than 2 grams. And that I was Taking 5 grams per day. This is what they sent me . The product label states that the serving size is 2 grams, equivalent to 1/2 tablespoon, and advises taking 2 grams as a dietary supplement or as directed by your healthcare provider. The label does not recommend a specific higher daily dosage. I cant believe you know nothing about your product. the studied dosage is 3.2 to 6.4 grams. not only that THIS IS THIER LABLE Directions: Take 1/2 level tablespoon 3 to 4 times daily, mixed into 8 fl oz of water or a preferred beverage. so they try to make it my fault but by their own product label i was taking 2 tablespoons a day. (double almost triple the recommended dosage) So they had me overdosing on their product. After all that they finally sent this Thank you for following up, and we sincerely apologize for the confusion caused by the serving size information on the label. You are correct that 1/2 tablespoon is more than 2 grams for this powder. The intended measurement on the label was 1/2 teaspoon, not 1/2 tablespoon. This was a printing error on the label, and we sincerely apologize for the mistake
Trustreviewer
The customer service representatives on their website are incompetent and won't offer me a replacement product. There are better brands of vitamins and would not suggest buying this brand. Had a bad experience with a employee through email messaging.
Harry S.
I am receiving and paying for the order twice in error. Now I have twice the COQ-10 that I require and I paid twice. Your emails are very confusing.
Coreen M.
No product received
steven G.
never received my order
Martin G.
I ordered glucosamine tablets via Amazon on 1st Sep...4 weeks later they had not arrrived. Tried to contact them via Amazon but no reply. Maybe they've gone out of business?
Jim D.
Lack of customer service I purchased Magnesium citrate On October 13th 2025 The aluminum seal had been open apparently tampered with I have complied with all customer service demands including product number and photos an explanation This item was purchased through Amazon unfortunately I am not able to return I'm just asking for a refund
