SGentry
Placed an order for a pillow
Placed an order for a pillow. After a couple of weeks I tried to check on the status of the order but the order number emailed to me kept returning an error that it was a bad order number. Had to call twice to speak with someone about it. The first time I called I was told the pillow would ship the following Tuesday (about 5 days from the call). Called back the second time to check on this status, same deal, old order number and new order number I was given still showed nothing had been ordered. When I told the salesperson that if my order didn't ship that day, to just cancel it, it finally shipped. Poor experience.