I was scammed and robbed of my money. I never received my order and the customer service ignored all my emails and complaints.
Response from All Premium ShopNov 3, 2024
We apologize for the inconvenience you’ve experienced. Could you please contact us via WhatsApp or Telegram with your order number so we can assist you further?
PE
Peter
No refund ?
28-06-2025 – I've had complete silence from the seller since February 4th, 2025. Unfortunately, I never received a working product, and despite requesting a refund, I haven’t received my money back either.
Buy at your own risk — I can’t recommend this seller based on my experience. If you choose to order, just be aware that you might end up losing your money as I did.
15-04-2025 – I have still not received any payment from the seller. Until the money is received, I will consider this a potential scam. Please be cautious before making any purchases from this site.
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22-03-2025 - I still haven't received a refund from the seller, nor have I heard anything back from them. At this point, I'm starting to believe my money is lost, and I feel this should serve as a warning to others considering purchasing from this seller. However, I'm still hopeful that this is just a misunderstanding on the seller's part, and that they are experiencing some issues processing my refund.
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On February 4th, 2025, I received a message from the seller offering a refund for my purchase due to the product not working. I accepted the refund on the same day, but as of today, no refund has been issued. Despite multiple follow-up requests, I’ve received no response, and the refund still hasn’t been processed. I’m starting to wonder if I’ve been scammed, as I still haven’t received any updates or answers from the seller ???
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Got a new account 05-01-2025
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Update 02/01-2025,
problem once again, the account i bought no longer work, so it was only valid for around 1 month...
Have asked support for a new account that is working, but once again, complete silence from their support.....
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Update 01/12-2024,
Got another new account today, which is working at the moment...
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Update 21/11-2024,
My new account stopped working today...
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Update 14/11-2024,
They have now resolved all my issues with the products I purchased, and I received very good customer support.
I will hold off on giving my five-star rating until I'm sure that my products work perfectly the entire time I've paid for them.
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Great shop when they have time to answer questions before and after payment. When they respond, they do a five-star job, but their customer support needs improvement; there were periods with no answers for weeks and that's not good customer support at all.
And when you have bought a product which does not work as it should and then you also have to wait several weeks for an answer, then its becoming a bad customer experience.
Otherwise no problem when they did the actual orders, they delivered the products as promised.
SB
Sea B.
After getting wrong password from the…
After getting wrong password from the start , the seller fails to replace with another password
GS
Gurdeep S.
Extremely bad experience with ALL…
Extremely bad experience with ALL PREMIUM SHOP, after received payments they don't reply and cancelled the order at their end, no money refunded🥵🥵🥵🥵🥵🥵🥵 and no reply for massages and calls, please don't buy any product from their site, they are frauds
Response from All Premium ShopAug 18, 2024
We apologize for the inconvenience you’ve experienced. Could you please contact us via WhatsApp with your order number so we can assist you further?
AT
Amit T.
Thanks to Trustpilot
Thanks to Trustpilot, by posting a review on your site I've received my money back after 25 days from All Premium Shop, otherwise they weren't listening or replying me for over 100 times. THANKS once again to TRUSTPILOT.
DB
Dylan B.
Never got the account I bought and none…
Never got the account I bought and none of the support answerd me
Response from All Premium ShopAug 18, 2024
We apologize for the inconvenience you’ve experienced. Could you please contact us via WhatsApp with your order number so we can assist you further?
MI
Michel
Works only 3 days
The account I bought works only 3 days , I asked to remplace it and no answer about customer service
AS
Ash S.
Too slow product delivery
Too slow product delivery. In my case these guys took 15 full days. I tried to contact them via telegram and WhatsApp - no response to anything. I was frustrated and I bought premium from my own country and later after 15 days these people mailed me the email and password. What am I going to do with that now. Sick people. Have a good customer support. These people are worst. Don't buy from them. They are headaches.