Western DigitalReviews of shop.westerndigital.com

DESDE PRINCIPIOS DE ABRIL NO PUEDO ACCEDER A MI MY CLOUD HOME DESDE MI PC NI DESDE EL MOVIL. POR LO VISTO LA COMPAÑIA QUE LO ADMINISTRA, WESTERN DIGITAL, A SUFRIDO UN CIBER ATAQUE Y A DESCONECTADO LOS ACCESOS DE LOS USUARIOS A LOS APARATOS QUE RELIGIOSAMENTE HEMOS COMPRADO Y QUE DESDE EL 3 DE ABRIL DE 2023 ESTAN INUTILIZADOS. ESTO ME ESTA PROVOCANDO BASTANTE ANSIEDAD PORQUE TENGO ALMACENADAS TODAS LAS FOTOGRAFIAS DIGITALIZADAS DESDE 1993, MAS DE 40.000. ADEMAS, LO UTILIZABA PARA REALIZAR COPIAS DE "SEGURIDAD" DE MI TRABAJO.LO QUE ESTA CLARO, ES QUE NO VOLVERÉ A CONFIAR NUNCA MAS EN WESTERN DIGITAL Y BUSCARÉ OTRO SISTEMA DE ALMACENAMIENTO QUE NO TENGA NADA QUE VER CON ELLOS PORQUE A LOS CLIENTES NOS DEJAN TOTALMENTE DESINFORMADOS Y SIN ACCESO A LA INFORMACION QUE NOS PERTENECE SIN MAS EXPLICACION. CONFIAS EN UN TERCERO EXPERTO EN CIBERSEGURIDAD Y TE DEJAN VENDIDO.

Pésimo funcionamiento de WESTERN DIGITAL MY CLOUD HOME. Llevamos desde el 2 de abril de 2023 con interrupción de servicios que afecta My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, SanDisk Ixpand Wireless Charger. Esto genera que no podamos acceder a nuestros datos de manera inalámbrica. Necesito acceder a unos datos de manera urgente y estoy desesperado. No vuelvo a confiar en WESTER DIGITAL a partir de hoy estoy buscando otros productos que me garanticen que mis datos van a estar siempre operativos.

Adquirí un disco My Cloud Home en la tienda online WD de España en marzo de este año, a finales de noviembre envío incidente de transferencia extremadamente lenta de archivos (no uso mucho el equipo porque solo lo tengo para tener una copia de mi música). En lo que quise agregar y mover mas archivos me doy cuenta que windows me indica que la velocidad de trasferencia es de 1 items/seg, mientras que otro disco, modelo viejo My Book live, hace lo mismo a una velocidad de 70 items/seg. Hice 2 reclamos directos a WD y ambos (atendido por Sara y Chris) se desentienden del problema sin darme ninguna solición y advirtiendome que el plazo de devolución es de 1 mes luego de la compra. ESTO SE LLAMA ESTAFA!

Scammers. Please avoid! I should have read the reviews on them, but who would have thought that WD would be like this? I placed an order for an SSD, and right afterward, they said it is 1-month back ordered. They did not show this at the time I ordered it. I tried to cancel, but they will not allow it. I have to resort to filing a chargeback with my bank. So much stress!!!! PLEASE AVOID WD!

I thought that I was being smart by ordering directly from these scumbags instead of eBay, Amazon, etc. I ordered three cards from them, and they shipped two. I ordered two of the same SKU, and they screwed up and only included one. Now they want me to "prove" that they sent only two. I may have to open a PayPal dispute. Do you think PP is going to side with me or with the giant corporation that ripped me off? I will never order from these crooks again. ETA: They censor reviews on their website, so it isn't possible to leave negative reviews there. All reviews that you read on their website were approved by Western Digital before they were published.

I bought a World book duo, thinking it would be the best option, how wrong I was. WD supprt for older drives is non existent, all they want is to sell you a new one and you lose your data. Don't be fooled into buying WD Drives, poor customer support.

Ordered on June 23rd but tracking stopped updating since June 30th, I've been chasing them. Their customer service is bad to say the least. Tracking now shows it has been returned to them and I asked for a replacement sent asap. A "supervisor" named Aris responded saying they want to arrange a call. With no apologies, no resolution, nothing, they just want to call me for a chat. I mean come on, after weeks of telling me to wait now that tracking finally shows it's been returned and instead of processing a replacement straight away they want to waste my time further by "arranging a call"?

Terrible Experience. I ordered two drives on a Friday with priority delivery. The following Monday @ 16:45 they still hadn't been dispatched although were showing in stock. I called WD and spoke to someone who "allegedly" got the drives sent out immediately. Whether they were actually sent or just a postage label printed I cant say. Tracking appeared the next day and for several days the drives appeared stuck in Holland. I contacted WD twice about this by email and got no response. The drives eventually arrived a week after I placed the order and paid for priority shipping. I couldn't believe the packaging that WD had used - a hugely oversized flimsy box with zero internal packing which allowed the drives to rattle around the box each time it was picked up in transit. The lid of the box was held on by 1 cm of tape and on arrival one side had come undone and was half open - enough for the drives to have fallen out. This is appalling packaging for such sensitive devices, I have worked in IT for 40 years and have all too often seen drives work initially only to fail within the first few months and I am convinced that rough handling is a major contributor. Good packaging is critical and I just cant get my head around how a drive manufacturer, shipping expensive drives, can care so little about packaging. I copied my third email,, for an RMA, to the CEO and UK Finance director and got a phone call from WD an hour or two later. I agreed to receive a discount against new drives but had to wait several days for the codes, then one didn't work. I needed the drives urgently so went ahead and ordered new drives paying for premium shipping. I got to say that despite WD assuring me the new drives will be properly packaged I am not confident that they will be, and if not they will be returned and I will buy some Seagate Iron Wolf drives locally. WD have been my drive of choice since the 1990's, I am very disappointed in their 2022 service - they have fallen a long way. If anything goes wrong with my new order I wont be using WD again.