Shop UnderskinReviews of shop.underskin.com

Response from Shop UnderskinJan 12, 2021

Dear Elena, we are sorry for the inconvenience you are experiencing. We will be happy to exchange the Cleanser you received, for a Cleanser with a later sell by date. The dates you find on the bottles and boxes mark the shelf life date of our products. After that every product is good for another 12 months before it expires. So if the bottle says August 2021, that means you have until August 2022 to use up the products. The bubbles you are seeing have nothing to do with the "age" of the product. It is most likely just air from the products moving around while in transit. Would you mind letting us know what the date on your bottle is? We usually make sure the date is at least 3 months in the future, so our customers have about 15 months to use up the products. But as I said, if you need more time that is perfectly fine and we will be happy to replace it for you. Would you like us to send you a return label? Sorry again and kind regards!