Closed DownReviews of shop.storepaperoomates.com

Response from Closed DownMay 27, 2021

Hello there, Apologies for the delay in getting back to your review. We were working against an email and review backlog due to a downtime experience with our email provider. I so appreciate your patience and understanding throughout this entire process. We’re really grateful to have you as a customer. Occasionally, we may experience issues with our Warehouse operations and Email Support system. I believe these may coincide with the timeframe you tried reaching out to Customer Support. Please read the incident report here - https://storepaperoomates.statuspage.io For further assistance do not hesitate to reach out via [email protected] ~ AbdulRaheem

Response from Closed DownMay 27, 2021

Hello Nasser. Apologies for the delay in getting back to your review. We were working against an email and review backlog due to a downtime experience with our email provider. I so appreciate your patience and understanding throughout this entire process. We’re really grateful to have you as a customer. I would like to personally apologize for the hassle you went through with your Order. Unfortunately, during that time, we have been having issues with our Order fulfillment and Order Shipping. Please read the incident report here - https://storepaperoomates.statuspage.io We had to issue out refunds for all Orders placed to avoid any investigative delays. For further assistance do not hesitate to reach out via [email protected] Regards, ~ AbdulRaheem

Response from Closed DownMay 27, 2021

Hello Narmeen. Apologies for the delay in getting back to your review. We were working against an email and review backlog due to a downtime experience with our email provider. I so appreciate your patience and understanding throughout this entire process. Firstly, I would to on behalf of everyone at Storepaperoomates, apologize for your unpleasant experience. We hope this does not happen to anyone else again ever! Please do note that Storepaperoomates Shop is run and managed by Storepaperoomates, LLC, with subsidiaries in several countries including but not limited to UK, Australia, Canada, UAE, Saudi Arabia, South Africa and Botswana. To help us investigate and look further into your ordeal, please reach out to Customer Support through email on [email protected] or Contact our Escalations Team on [email protected] / [email protected] For further assistance do not hesitate to reach out via [email protected] Sincerely, ~ AbdulRaheem

Response from Closed DownMay 27, 2021

Hello Mohamed. Apologies for the delay in getting back to your review. We were working against an email and review backlog due to a downtime experience with our email provider. I so appreciate your patience and understanding throughout this entire process. We’re really grateful to have you as a customer. Unfortunately since March 5, 2021 we have been having some issues with out Shipping and Order fulfillment. Please read the incident report here - https://storepaperoomates.statuspage.io For further assistance do not hesitate to reach out via [email protected] ~ AbdulRaheem

Response from Closed DownJun 27, 2021

Good day there. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate

Response from Closed DownJun 27, 2021

Good day Julie. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate

Response from Closed DownJun 27, 2021

Good day Ivette. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate

Response from Closed DownJun 27, 2021

Good day Michael. We recently acquired the only store from the previous company and would like to remedy all previous and pending issues. Can you please email us on [email protected] to allow us to fix this issue and provide a compensation. We hope we are not too late. ~ AbdulRaheem Lead Customer Care Mate