Founded in 1950, Pearl Izumi has been crafting cycling shorts, jerseys, outerwear, essentials and footwear for athletes on two wheels for over 65 years.
Pearl Izumi (shop.pearlizumi-eu.com) has 17 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Nidhi S.
Worst Customer Service, Wrong shoe sizing. I wear a 7.5 US, I ordered 7.75, it was tight, so i called for an exchange.( They run more than 1/2 size small). I did this in 1 day. They refused to exchange calling it final sale. All i did was ask for an exchange for a brand new shoe
Simon T.
I bought a pair of cycling shoes but one of the "nuts" in the shoe (which you can access) stripped whilst fitting the cleats. I have written 3 emails to their 'contact us' service asking for help but have not had a reply. I am appalled at their customer service. At the present time I have wasted 154,28 EUR on PEARL iZUMi Men's Tri Fly ELITE v6 Carbon triathlon cycling shoes.
