Amazingly thoughtful, responsive, supportive. What a good team!
Response from kyBoot ShoesJul 31, 2018
Hi William,
Thank you so much for your feedback and kind words!
We are at your service and happy to help.
Best,
June,
KyBoot Walk On Air
CA
Cal
I love these shoes
I received my Sursee Shoes for days ago and have worn them ever since. I was having a problem with pain on the joints in my feet but that pain has pretty much disappeared since I’ve started wearing the shoes. I have just ordered a pair of leather kyboots to wear to work.
Response from kyBoot ShoesJul 31, 2018
Hi Cal,
Thank you so much for the feedback!
We are thrilled to hear that you love your kyBoot shoes and finding relief in Walk On Air technology!
Best,
June,
KyBoot Walk On Air
MV
Michel V.
Very slow to process refund
Very slow to process refund. I had to contact several times. Responses we're quick, but action was slow. No apologies, either.
To clarify: return was received June 27th and refund was not received until July 14. KYboot did not attempt to process the refund to my card until I sent 2 emails. I am not a chronic complainer who likes to issue bad reviews, but I feel compelled to voice the truth here.
Honestly, I would not even have posted a review, but I have received several emails from KYBoot urging me to do so.
Response from kyBoot ShoesJul 31, 2018
Hi Michel,
Thank you for taking the time to post a review!
Your order was returned on July 2nd at 8:03 am (according to the USPS tracking number), and the refund was issued after 7 business days, on July 12. You probably saw the transaction in your statement a day or two later, as credit card companies take a few days to process. As we inform in all our emails and notifications, the refund may take up to 10 business days- depending on the backlog.
We value you as a customer and want to make it as easy as possible for you to purchase, exchange and return the shoes! Our shipping is free, including returns and exchanges.
If you have any other issues or concerns and would like to speak with a senior representative or with a fitting expert, you are welcome to schedule a call using this link:
https://calendly.com/kyboot
Best,
June,
KyBoot Walk On Air
JN
James N.
I'm waiting for an exchange but so far…
I'm waiting for an exchange but so far everything has been the best of the best....especially the shoes...unlike no other.
.period
Response from kyBoot ShoesJul 31, 2018
Hi James,
Thank you so much for your feedback!
We are glad you’re enjoying kyBoot shoes comfort and Walk On Air technology.
Best,
June,
KyBoot Walk On Air
MR
Margaret R.
Love these shoes
Love these shoes! Never did I think I could wear pretty shoes/sandles with foot problems, but, I can with KyBoot. No more orthotics, no more visits to the podiatrist.KyBoot will be my only shoes in the future.
Response from kyBoot ShoesJul 31, 2018
Hi Margaret,
Thank you so much for your feedback!
We are glad you’re enjoying the sandals and finding relief in kyBoot’s technology and comfort.
Best,
June
KyBoot Walk On Air
DA
Dan
Great service.
I have wanted to try the different styles. Both getting them in the mail and returns are very easy.
Response from kyBoot ShoesJul 23, 2018
Hi Dan,
Thank you so much for your feedback!
We are at your service and happy to help.
Best,
June,
KyBoot Walk On Air
BG
Beverley G.
Superb shoes
Superb shoes, excellent service. Very pleased.
Response from kyBoot ShoesJul 23, 2018
Hi Beverley,
Thank you so much for the feedback!
We are thrilled to hear that you are enjoying and excited about kyBoot.
We are at your service and happy to help.
Welcome to the kyBoot family!
Best,
June,
KyBoot Walk On Air
GH
Giselle H.
Five stars for comfort, three for looks.
Five stars for comfort, three stars for looks. This is a good shoe to have on hand in case you have hip, knee, ankle or foot problems that making walking difficult in other shoes.
Response from kyBoot ShoesJul 23, 2018
Hi Giselle,
Thank you so much for your feedback!
As you experienced, kyBoot products are more an exercise platform for daily use, akin to a healthcare product than shoes. The therapeutic effect of the shoes helps tremendously with a wide range of orthopedic conditions.
Keep an eye out for new models! New models are first announced to our newsletter subscribers. You may join by clicking this link: https://goo.gl/WFVHP2
We are at your service and happy to help.
Best,
June,
KyBoot Walk On Air