Filippo LoretiReviews of shop.filippoloreti.com

Scam. 5 months waiting for my package, and customer service still did not give me a delivery date. I lost 400 EUR. DO NOT ORDER, IT'S FRAUD.

Do not buy from this company. I ordered a watch and they delivered it after 1 year and 8 months. The quality of the watch is fine, but definitely not luxurious. However the customer support is the worst I ever experienced. I send them on various ways messages and emails and never got any response. Not until I posted publicly that i would contact the EU consumer protection service, they finally shipped my watch. There a plenty of good watch companies in this price segment, Filippo Loreti is not one of them. Don't let yourself be fooled by all the good reviews, just do some research on Google, YouTube and watch forums, you will find the truth: Filippo Loreti is a untrustworthy company!

CHEAT. NEVER KEEP THEIR PROMISE. NO PRODUCT RECEIVED AFTER 4 MONTHS.

The site is deceptive, the product is currently available, and after purchase, The employee tells you the product pre-order takes approximately three months to get it, I will not repeat the experience again, The site is deceptive and lies to customers and exploitative

I sent them an email asking to be refunded and got back a generic email telling me that their customer service is swamped and that they will get back to me. I waited for 5 days and got no answer, so I emailed them again. Again I got the same answer. After that I tried contacting them through their customer service chat on their website. Again, no answer. I created a new email account and contacted their customer service chat asking for help to purchase a watch and I got assitance immediately. It has been two weeks now since I asked for a refund and I still have got no answer.

I ordered my watch a month ago. I paid extra to have it on time, but my order will arrive on march 2020. I tried to contact customer service by email, phone, etc, but I didnt have an answer! I have neither my watch nor my money! The worst customer service!!!!

I have placed the order on 11/6/2019. At the time of packing the order, your website never mentioned that the selected watches are for pre-ordering. I have selected express shipping option assuming that the order will be shipped immediately. Today as I write this mail, It is 12/17/2019, almost 40 days and still clueless. This is nothing but cheating.

Finger weg von dieser Firma!!!! Nichts funktioniert bei dieser Firma!! Ich werde nun seid 6Monaten vertröstet und das ganze startete eigentlich vor 2Jahren. Ich habe Geld bezahlt und warten nun seid Ewigkeiten auf meine zwei Uhren. Geld weg Uhren keine Lieferzeiten sind nur Dekoration! Reaktionszeiten sind Marketing! Zuverlässigkeit = 0