Samantha D.
Ordered mascara on 5th November 2018…
Ordered mascara on 5th November 2018 and still have not received it!! Cannot get in contact with them either!!

SHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you can't live without, and the brands and products you love - all in one place. SHOP.COM pays customers cash back every time they shop online as well as provide them with the best coupons and deals online for thousands of their favorite stores and millions of products.Founded in 1997, SHOP.COM websites have paid over 40 million in cashback to its customers.
SHOP.COM | Market America (shop.com) has 406 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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406 approved reviews, newest moderated first
Samantha D.
Ordered mascara on 5th November 2018 and still have not received it!! Cannot get in contact with them either!!
Gillian O.
Ordered 1 item back in Nov 2018 was told it would take 4-6 weeks to arrive was charged p&p for 2 items not 1 tried to contact them about getting the difference back no reply. Checked delivery on website it said it was on its way its now 30 Jan 19 and still haven't received it tried to go back on the website to check were the item is the page is black you can't click on anything to track your order and emails keep bouncing back saying email is no longer available. This was a present that was never received this site is taking people's hard earned money and just ripping people off something need to be done about these sites. SCAM STAY CLEAR
Jezzika
Bought the mascara 3 months ago. Still havent got it. Email constantly. Found emails where the company is actually Essential Co. Www dot bargainplease dot shop so they still have the scam storefront. Beware.
Antionette
I dont want to give no stars, ordered in oct, checked order status end of Nov, said delayed. Went to check again in dec. No order info, emailed no response.... this why there is no trust I business's
Nancy C.
I ordered 2 of the same product back on October 26, 2018 from Shop it off co. They changed the expected delivery date 4 times, and after the last expected delivery date of December 26th, I checked my tracking number and it came up as "ORDER NOT FOUND". I still to this day DO NOT HAVE MY ORDER. I emailed them and have not heard anything back. This is the worst online shopping website EVER!!!! I will not shop on this site again, and I recommend that nobody else does, they are complete crooks!!!!!
Karyn C.
I placed a order back in November, my shipping was supposed to be $4.99 but got charged $10.00. I emailed the company and asked them about the charge difference, got a email back saying that someone will get back to me, never heard anything from them. Delivery was supposed to be 2-3 weeks, but still haven't gotten any thing. Checked again today and it said shipping is in January now. Dont ever buy anything from them...
A
Ordered a full face mask for the winter weather 11-11-2018. Its now 12-26-2018 still havent recieved my order! Been trying to contact their customer service and no response back! I truly believe this website is a scam to take your money. I highly recommend not purchasing anything from this company.
Taesha T.
Bought my items sept 30th haven’t received them kept getting push back dates. Now I go in to track my items and both of them have been deleted. Been writing the customer service numbers for numerous days never got a response back. Almost $100 dollars worth of stuff never delivered...