SHOP.COM | Market AmericaSHOP.COM is a new kind of shopping comparison site that offers the most comprehensive shopping experience on the web. Our shopping experts have drawn on their industry experience and insider connections to bring you the best collection of the stores you can't live without, and the brands and products you love - all in one place. SHOP.COM pays customers cash back every time they shop online as well as provide them with the best coupons and deals online for thousands of their favorite stores and millions of products.Founded in 1997, SHOP.COM websites have paid over 40 million in cashback to its customers.
SHOP.COM | Market America (shop.com) has 406 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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406 approved reviews, newest moderated first
Kenrick T.
Absolutely love the nutritional products, did wonders in improving me and my family's overall wellbeing. Would definitely recommend them to anyone anyday.
Response from SHOP.COM | Market AmericaMay 15, 2023
Hi Kenrick! So glad to hear that you and your family are enjoying our health and nutrition products. Thank you for your review! :)
Jason W.
This site allows companies on here that scam people. I placed an order from a site nearly 2 months ago and they took my money but never sent my order. After many times of trying to contact them and not getting a response, their website has now vanished. So, they took my money and disappeared. I wonder how many other people they did this to and how much money they stole. The site was called Nic Fein.
Response from SHOP.COM | Market AmericaApr 18, 2023
Hi Jason, We're sorry you had an unsatisfactory experience using our site. Please reach out to us at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST or email [email protected]. Thank you, SHOP.COM
iftekhar B.
I give order 29 march but yet I can't get delivery. Very bad service
Response from SHOP.COM | Market AmericaApr 18, 2023
Hi. We're sorry to hear that you're having an issue with your order. Please reach out to customer service so we can help resolve this issue with your order. 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST or email [email protected]. Thank you, SHOP.COM
Cheryl S.
No response from emails. Takes FOREVER to get your item. I’ll stick to other online sites that I know deliver! Worst shipping site ever.
Response from SHOP.COM | Market AmericaApr 10, 2023
Hi Cheryl, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you have experienced with the shipping of your order. We understand that timely delivery and responsive communication are essential in providing an excellent shopping experience, and we regret not meeting your expectations in this case. To help resolve your issue and provide further assistance, please contact our customer service team at 866-420-1709. Our representatives are available Monday through Friday from 9:00 AM to 6:00 PM EST, and they will be happy to address your concerns and provide updates on your order. We appreciate your patience and understanding, and we hope to have the opportunity to make things right for you. Please don't hesitate to reach out to us with any further questions or concerns. Best regards, The SHOP.COM Team
Breann L.
This is a scam but my bank is going to make it right and make sure they can't access my account I will never order from online places again unless I look at reviews it's sad how people scam like this.
Response from SHOP.COM | Market AmericaApr 28, 2023
Thank you for sharing your experience on Trustpilot. We are truly sorry to hear that you've encountered a scam, and we appreciate your efforts in warning others about it. Please note that Market America | SHOP.COM has been in business for over 30 years, and we take customer trust and security very seriously. We encourage you to reach out to our customer service department, as they will be more than happy to address your concerns and help ensure your online shopping experience with us is both safe and enjoyable. We understand the importance of checking reviews before making any online purchase and we are committed to maintaining a high level of customer satisfaction. We appreciate your feedback and invite you to continue sharing your experiences to assist others in making informed decisions when shopping online. If you need any assistance, please don't hesitate to contact our customer service team at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST or email [email protected] Stay safe, and we hope you have better experiences in the future.
Heather M.
Very bad customer service. By that I mean no respond what so ever. Never received my product or even response to my emails about it. Please do not waste your money. Your money will come out of account seconds later and you never hear from them again.
Response from SHOP.COM | Market AmericaMar 8, 2023
Hi Heather. We're sorry you're having this issue. Please call us directly at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST. so we can get this cleared up. Thank you!
yl
Satisfied with the products. They provide good & effective products!
Response from SHOP.COM | Market AmericaFeb 28, 2023
Thank you!
Susan M.
No place on the site to review an item I purchased. Stupidly because I saw on TV thought it would be great for my cat. ( scratching orb with hemp ball) absolute garbage. Save your money. Don't trust anything from Asian countries! ? I'm glad it was only $40 No directions. No receipt. Jo way /address to return. Never again will I be scammed!
Response from SHOP.COM | Market AmericaFeb 27, 2023
Hi Susan. Thank you for contacting Market America | Shop.com. We apologize that you are not pleased with your purchase. One of our customer service experts will be happy to help you solve this issue. Please contact us at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.