Shoe StationReviews of shoestation.com

My wife purchased shoes before Christmas and determined they would not fit like she expected and did not wear them again. We put them back in the box, intent on returning them. With all the Christmas wrapping and such, the receipt was misplaced. The next day, I called and was confirmed they would accept the return for exchange (which was the plan anyhow). Because of a hectic holiday work schedule it took about a week for my wife to have time to go do the exchange and now they are refusing the exchange, being rather rude and questioning her honesty on the exchange. I or my family will never shop here again and pass on this abuse.

This store is the best! They have my size always. When I need shoes, they are close to my home. The entire staff is very helpful and knowledgeable about shoes! There is one employee,her name is KATHY! She is the best!! Very helpful and versatile. She Rocks!. I will be back.

I ordered a pair of shoes in medium width but received a narrow width. The exchange was painless. I reordered them and received a narrow again! The customer service department was again very helpful, but apparently you cannot get what you order! Not trying again… sorry!

This company did not help me at all and were very abrupt. I will not use this company ever again nor will any of my family and friends . I implore any person out there to do the same. An injustice to call it customer care .

Myrtle Beach store would not honor $10 off coupon saying it was a misprint. I purchased two pairs of Skechers. Looking at receipts realized I was overcharged. The young lady called over the manager and told her that I wanted the discount that ended yesterday. I pointed to the sign clearly showing they were on sale. Not customer friendly at all.

I ordered a new balance men's tennis shoe size 4E. They sent me a "W" width. That's not the shoe I ordered. I had to go to FedEx to return the package which cost me $8.59, plus an hour and a half of my time in this crazy heat and gas which is money. I completely and totally dissatisfying experience. Called and complained. Eventually I'll get my money back and my shipping charge back, but I will not get my $8.59 for a new return package. I will never order from shoe station again and I encourage all others to do the same.

For my birthday last month I got a pair of shoes off the sale rack 65$ Vionic Malibu original price 130$ I feel like an idiot thought it was a good deal just purchased the exact shoe from Vionic 46$ seriously people shop prices befor you buy

I will never order from Shoe Station again. I received a very nice pair of boots that were exactly what I was looking for but they were too big. First of all, archaically, you have to call in to start a return and get a label sent to you. I never received the email even after verifying email address with them and checking spam. The next day I had to call in again to report that and still no label. The service representatives are kind but like robots. They directed me to the site to place a return and I reiterated to them that it directs the customer to call in!!! I will never purchase another pair of shoes from here again because of the difficulty to return. I gave them another email address and still doesn't work. PLEASE update your system for your poor representatives working with the customers.