Angeline B.
No customer service
No customer service . Left messages no return call . Still waiting for an order over two weeks ago an still received nothing . Do not recommend
Shirts.com is listed under Clothing & Underwear.
Shirts.com (shirts.com) has 86 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Angeline B.
No customer service . Left messages no return call . Still waiting for an order over two weeks ago an still received nothing . Do not recommend
Dan
Ordered a few shirts but the quality was awful And looked nothing like the photos. Tried to return but no response to my emails once I said I wanted to return. Avoid at all costs.
Anthony G.
Ordered a mask, never got shipped to me. Tried to reach-out many times via email, never replied. Avoid this company @ all cost.
Paul
Terrible service ordered 3 shirts 2 weeks ago - delivery promised for 5 days no tracking number sent many emails and no reply ... guess i will have to try and cancel but no phone numbers or anything .... avoid !!
Response from Shirts.comMay 22, 2020
Hey Paul, I'm sorry to hear you're frustrated by your items not arriving, do you have the order number? Our customer service is available Monday - Thursday from 7 a.m. - 7 p.m. and Friday from 9 a.m. - 5 p.m. If you could reach out with your order number I'll happily look into this! Thank you, Justine Customer Service Manager Shirts.com
cassie D.
Ordered a shirt, it ended up being way oversized. The quality was awful! So I ended up losing 30$ for a shirt that can't be worn and has to be thrown away. They dont refund your money or exchange sizes. So your out of luck completely! Never Again!
Response from Shirts.comJan 7, 2020
Hey Cassie, Do you have an order number by chance? Or the full name on the order? We certainly offer exchanges and returns so I want to make sure you have the right company. Feel free to reach out with that information when you can! Thank you, Justine Customer Service Manager Shirts.com
Guillermo A.
Debo corregir un error de opinión al confundir a Shirts.com con esshirts.com que nó son los mismos. Por tanto, mis anteriores comentarios no son aplicables a la empresa Shirts.com. Pido disculpas.
Response from Shirts.comFeb 1, 2017
Siento mucho que tengas este problema, sin embargo, no encuentro un pedido en nuestro sistema bajo tu nombre. ¿Tiene su número de pedido para que pueda examinar esto más a fondo? Si desea comunicarse con nosotros a través de la función de chat en vivo en el sitio web, sin duda puede echar un vistazo. Gracias, Justine Gerente de Servicio al Cliente
Cynthia 'Zohmom' C.
Great prices! Quality shirts. Very reasonable shipping. After I received my first order from shirts.com and saw how nice the shirts were, we were back on their site ordering more!
RECICLATGES CM S.
NOS HAN ENVIADO UNAS COSAS QUE NO HEMOS PEDIDO Y EL RESTO DEL PEDIDO NO NOS HA LLEGADO. HEMOS RECLAMADO PERO NO NOS CONTESTAN. ES UN TIMO. ADEMAS ES DE MALISIMA CALIDAD.
Response from Shirts.comJan 27, 2017
Siento que estés disgustado con la situación, sin embargo después de traducir el mensaje no parece que esté completamente consciente de lo que está pasando. Si pudiera contactar directamente a través del sitio web con un número de pedido si lo tiene, eso sería genial. Gracias, Justine Customer Service Assistant Manager