Mathilde
Complete frauds
Avoid this company, I returned a wig to avoid the extra cost that I had to pay to get it upon arrival. I couldn't afford it so I asked UPS to return it, which took 1,5 month. Shirley's Wig Shoppe will charge you 43% of the cost, and I had to pay UPS for the return and taxes anyway. It has cost me nearly the price of the wig while I have nothing. They refuse to explain why they charge for 'restocking' while the wig is untouched. Customer service simply don't answer the question and finally said they don't have to, so much for customer service. An expensive lesson I advise you to avoid.