CMY Cubes Customer S.
Always very helpful!
Always very helpful!
Response from ShipStationJul 20, 2026
Thank you for the kind words! We're glad we could help. We appreciate you sharing!

ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation.Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing.Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack.For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces.Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features:Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more.Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship.Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time.Fulfillment Autom
ShipStation (shipstation.com) has 693 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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CMY Cubes Customer S.
Always very helpful!
Response from ShipStationJul 20, 2026
Thank you for the kind words! We're glad we could help. We appreciate you sharing!
Wayne D.
A great experience with Josh. Started as a chat on ShipStation, and I wasn't able to stay until it got a response. Then I got an email from Josh, and he was incredibly responsive and helpful. Not only did he solve the issues I was dealing with, but he did it quickly and was so easy to work with. Focused on solving the problem and just great. One of the best support experiences I've had
Response from ShipStationJul 16, 2026
Thank you so much for your kind words! We'll be sure to pass them along to Josh. Have a great rest of your day!
Maria R R.
Jho was excellent
Response from ShipStationJul 16, 2026
Thank you for the kind words! We'll be sure to pass them along to the agent. We appreciate you taking the time to share!
Nader M.
I had an issue where FedEx charged me extra for several shipping labels because they used incorrect package dimensions and weight. I contacted ShipStation support and provided photos showing the actual size and weight of my packages. Their support team carefully reviewed my case, worked with FedEx on my behalf, and the extra charges were refunded. I really appreciate their professionalism, responsiveness, and commitment to helping resolve the issue. Thank you to the ShipStation team for the excellent customer service!
Response from ShipStationJul 16, 2026
Thank you for the wonderful review! We're so glad our team was able to advocate on your behalf and get those charges resolved. We'll be sure to pass your kind words along. Feedback like this means a lot to us. We appreciate you taking the time to share!
J J.
Resolved my issue
Response from ShipStationJul 16, 2026
Thank you for sharing, really glad to hear we could help! We appreciate the kind words!
Chase M.
I requested live support representative from the AI chat and was directed swiftly. Once I was connected with the support member, she was quick to ask questions in order to understand my authentication error then replicate on her system. We were able to resolve the issue in probably 10-15min or less which was great so I can print my labels and ship my items to my wedding guests.
Response from ShipStationJul 14, 2026
Thank you for sharing! We're so glad our team was able to get your issue resolved quickly, and best of luck with the wedding! We appreciate the kind words!
Julie
Superb service!
Response from ShipStationJul 14, 2026
Thank you for the kind words! We appreciate you sharing!
KB
Wonderful Service.
Response from ShipStationJul 14, 2026
Thank you for the kind words! We're glad to hear it and appreciate you sharing!