Nadia
customer service
Love ship station
Response from ShipStationAug 3, 2026
Thank you! We love hearing that. We appreciate you sharing!

ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation.Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing.Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack.For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces.Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features:Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more.Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship.Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time.Fulfillment Autom
ShipStation (shipstation.com) has 693 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Nadia
Love ship station
Response from ShipStationAug 3, 2026
Thank you! We love hearing that. We appreciate you sharing!
Bill N.
I've been using ShipStation for many years without a problem, until this week. I'm a developer myself and I know stuff happens. I reached out to support and, even though I am on the free tier, they helped me out quickly and professionally and I was up and running quickly! Thank you!
Response from ShipStationJul 31, 2026
Thank you for the kind words and for your patience while we worked through the issue! We're glad our team was able to get you back up and running quickly. We appreciate the loyalty and look forward to continuing to support you!
Accounting
Ship Station has always been very attentive to all our needs. They always follow through with Great Customer Service. And we always enjoy speaking to a live person. Also our Delivery Service has been wonderful as well.
Response from ShipStationJul 30, 2026
Thank you for the wonderful review! We're so glad our team has been there for you and that the experience has been consistently positive. Comments like this mean a lot to us. We appreciate your loyalty and look forward to continuing to serve you!
Venu O.
The support person has gone the extra mile to solve my concern.
Response from ShipStationJul 24, 2026
Thank you for sharing! We love hearing when our team goes the extra mile. We'll be sure to pass that along. We appreciate the kind words!
Elyse E.
ShipStation is very convenient. I think the pricing is better than my own accounts. Very pleased with it after over five years using.
Response from ShipStationJul 24, 2026
Thank you for the kind words and the loyalty. Five years means a lot to us! We're glad the platform has continued to deliver value for you. We appreciate you sharing!
Terri T.
They created the label for me.
Response from ShipStationJul 24, 2026
Thank you for sharing! We're glad we could make the process easy for you. We appreciate the kind words!
Sneater
Shipstation has been incredible since the get go. I have nothing but amazing to say about their dedication to customers...even brand new ones like myself with zero sales yet.
Response from ShipStationJul 24, 2026
Thank you for the wonderful review! We're so glad to have you on board and love hearing that you've felt supported from day one. We look forward to growing with you!
Tina
Great customer service and easy to use with good rates.
Response from ShipStationJul 21, 2026
Thank you for the kind words! We're glad the experience has been smooth and the rates are working for you. We appreciate you sharing!