Mrs Rosalynne S.
Minus one
Minus one, absolutely no use at all

ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation.Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing.Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack.For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces.Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features:Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more.Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship.Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time.Fulfillment Autom
ShipStation (shipstation.com) has 693 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Mrs Rosalynne S.
Minus one, absolutely no use at all
Laura R.
Do not use Ship Station. As a customer of Ship Station you have no control over your shipments. If there is a problem with a shipment you have to go through them to fix it. This is very difficult. I lost $580 because UPS lost my package for 4 months. Ship station will not help me get my money back. I was screwed by both UPS and Ship station. I will never use them again.
Info I.
Worst customer service ever. We had two automatic insurances applied to every order. Shipstation swapped to Parcel Guard insurance and made it to where if you ship more than one box per order, they turn off your insurance and don't tell you. One order alone cost us a couple thousand dollars in damages. We thought we were fine because every shipment had automatic insurance applied, nope. They told us we would be getting a refund, then they took it back and said no. Been back and forth with them for 2 months over this. Our first issue when they swapped to Parcel Guard took 6 months to get a resolution.
J J.
DO NOT RECOMMEND! A customer can't call Ship Station for support. In fact David Rosen Vice President of Finance. Changed the message on his machine, after I called him, saying to not contact him for help. Yes he did! Do not sign up for this farce of a business!
Cheryl, Naples, F.
can't print labels. "shipstation connect" does not work. support was unable to resolve the issues.
Anthony S.
I signed up for a trial and unfortunately used my real phone number. They call me NONSTOP. I deleted my account and they still call me. I sent them an email requesting they stop calling me. They still call me. I blocked their number and they call from another number. They leave me messages as if I still have an account. I will never use them again.
David G.
Total crap, do not give these people any money whatsoever, it will never be returned even if you cancel.
Kate H.
No tracking link in email, order status at partial with no explanation as to what that even means and no indication when order might arrive x