OneQueen
Fast response time.
Fast response time.
Response from ShipStationSep 30, 2026
Hey there, thanks for taking the time to share your thoughts! We're here if you need anything. Have a great rest of your week!

ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation.Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing.Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack.For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces.Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features:Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more.Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship.Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time.Fulfillment Autom
ShipStation (shipstation.com) has 693 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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OneQueen
Fast response time.
Response from ShipStationSep 30, 2026
Hey there, thanks for taking the time to share your thoughts! We're here if you need anything. Have a great rest of your week!
David
It was good to talk to a helpful human being! Josh fixed the problem and didn't make me feel like an idiot!
Response from ShipStationSep 23, 2026
Thanks for sharing! Glad Josh got things fixed and made the process feel easy. We're here if you need anything!
Emilio
Quick, effective and very helpful customer service
Response from ShipStationSep 21, 2026
Thanks for sharing! Glad the agent was able to get you back on track. We're here if you need anything!
Cindy
So far so good
Response from ShipStationSep 21, 2026
Thanks for sharing! Glad things are off to a good start.
TASCA
knowledgeable support and fixed my issues in a timely fashion. A+
Response from ShipStationSep 21, 2026
Thanks for sharing! Glad our team got things fixed quickly, appreciate the A+ rating!
SPS
Josh A. was extremely helpful in walking me through my onboarding questions, as well as resolving an outstanding billing question. Love the customer service and the ability to have my questions answered in a timely manner!
Response from ShipStationSep 15, 2026
Thanks for sharing! Glad Josh was able to walk you through onboarding and get that billing question squared away. We'll make sure he hears the kind words!
Atti R.
Irene was the reason. Professional, patient and really looked deep into mynproblem to get it resolved, when AI could not.
Response from ShipStationSep 11, 2026
Thanks for sharing! Glad Irene dug in and got things resolved. We'll make sure she hears the kind words!
Angel
thank you for help
Response from ShipStationSep 11, 2026
Glad our team was able to help you out!