ShipStationReviews of shipstation.com

Great company, helps with speed, cost, and efficiency.

For the most part it runs smoothly. Someone is always available to help if I call.

WAS LOOKING FOR A COMPANY TO SHIP MY LARGE FREIGHT ITEMS AND PRICES WOULD BE ALL OVER THE PLACE. THEN I FOUND SHIPSTATION AND IT CHANGED ALL THAT. CHEAPEST PRICE AND SMOOTH OPERATION. ALSO LINK TO MY EBAY SO NO EXTRA STEPS ADDING TRACKING TO MY ACCOUNT IT DOES IT AUTOMATICALLY.

We've had an excellent experience with shipping since changing to Shipstation

Easy to use , even a Gen Xer can do it! Intuitive program that is easy to learn and easy to use. It integrates well with my e-commerce and does what i need done without too much effort.

ShipStation has been an exceptional platform for our business, and easily one of the best operational tools we use on a daily basis. In a high-volume, multi-channel environment where accuracy, speed, reliability, and scalability matter, ShipStation consistently delivers at a very high level. From a functionality standpoint, the system is extremely stable, intuitive, and well engineered. Order imports flow smoothly, label creation is fast and reliable, automation rules perform consistently, and integrations with carriers and marketplaces work exactly as expected. The interface is clean and logical, making it easy to manage complex shipping workflows efficiently without unnecessary friction. The platform is continuously updated with meaningful improvements that enhance productivity rather than disrupt operations. It truly gives us exactly what we need to operate confidently and efficiently. What genuinely differentiates ShipStation is their customer support and engagement model. Their responsiveness is outstanding. Whenever we have questions or need assistance, the support team is knowledgeable, professional, and focused on real solutions — not scripted responses. Issues are handled quickly and thoroughly, which is critical in an operational environment where delays can directly impact customers and revenue. In addition to traditional support, ShipStation invests heavily in their customer community. They regularly host support groups, live meetings, educational sessions, product trainings, and special events that keep users informed, empowered, and ahead of the curve. These sessions provide valuable insights into best practices, platform optimization, and upcoming feature enhancements. It creates a collaborative environment where users feel heard and supported rather than isolated. The platform itself continues to evolve intelligently. Updates are thoughtful, performance remains stable, and new features are rolled out with clear purpose. It is evident that ShipStation listens to customer feedback and prioritizes long-term platform quality, scalability, and user success. This level of operational maturity and product stewardship builds real confidence in the platform as a long-term partner. ShipStation is more than just a shipping software — it is a critical operational backbone that enables growth, efficiency, and consistency across our fulfillment operations. The combination of a reliable system, continuous innovation, responsive support, and proactive community engagement makes ShipStation an outstanding solution for any serious business. We highly recommend ShipStation to any company looking for a dependable, scalable, and professionally supported shipping platform. Excellent technology, exceptional people, and a genuinely superior experience.

It has been a great experience so far.

Very easy to use and providing good Rates