Krystal S.
Used to be good but not any more
Used to be good but they keep increasing prices (without warning or updating their pricing schedule) and I’ve paid for a rediculous amount of air since they moved locations. Boxes arrive packed out with so much added brown paper because they’re too lazy to correct that they picked the wrong sized box. Even when I raised it as an issue and asked them to check before dispatch they don’t. I know the size of the products. On one occasion the box they used was enough for the contents x3!!! I did a mock box up with identical products and box, and was disgusted to see it only filled one third of the box. They repacked after I called them out on that occasion with a box half the size of the original, which was still excessive but an improvement. They simply don’t care anymore and it’s no longer worth using their services.




