SHININGSHOWReviews of shiningshow.com

I just received my order, and I am extremely disappointed. The product not only came very damaged but was also missing instructions and hardware. There are no supplies to mount the top banner to the stand. Additionally, the product received looks nothing like the images and product listed on your website. The mockup you sent over looks like a completely different item. As a tradeshow supply company this is unacceptable quality and craftsmanship. Please rectify this situation.

Writing a response to my review dated Dec. 23rd, 2023. Ordered 10x15 canopy, aluminum frame, frame bag, and canopy. Bad was to large for the frame I had? Said it would be sent in 15 days? Then said it was back ordered? Then asked if I would take $30 dollars off. They responded to my review saying it must be a misunderstanding and asked me if I would like them to resend the bag. I just got off the phone with them and was told the email was sent from service. The gal needs to talk to service and she will get back to me. This is the same conversation I've had for three and a half months? There is no misunderstanding! They simply won't perform?

Worst experience with a company. Do not purchase from them. They will also not refund you if you purchase an ítem and they do not sent it to you.

Noone answered my multiple calls. What I received is not what I ordered. My logo was not on the tent as ordered.

Shiningshow is the worst company to deal with customer service is horrible and they lied about everything gave me a timeline and promised it would be deliveredon time IT WASNT over a week late lost sponsors and 1000s in revenue also product was damaged told me I'd receive full refund guess what not only did I not get refund they blocked me on public media just goes to show you they are not a legit or trusted company dont use them plenty of other companies with better product and better customer service

The tent side walls had a couple of holes in them I would like a $300 refund