Sasha M.
Order SA-155440: Order cancelled and fully refunded
I made an order of $120 as an international buyer on December 20th. Understandably it was during Holidays so I assumed they probably wouldn't ship anything until after New Years. Still, around Jan. 4th the shipment didn't leave the factory. Over New Years I decided I'd sell my car and no longer needed the products and sent an inquiry asking for the order to be cancelled, since at this stage it still hadn't left the factory. I recieved a reply within a day telling me that the amount would be refunded fully to my account. Within 3 days I received the full refund. Note, it was well within the 30 day money back guarantee. I don't know whether the product works though and how well it works. This review is related to the customer service part. Below I read about someone having bad experience getting a refund. Sorry to hear about that. My experience was the opposite.

