What an absolute joke of a company
False advertising
False Promises
Everything was bad from start to eventually getting my credit 4 weeks after placing my original order - shin pads and an Football Aid Trainer
Customer Service not interested
Nothing Malicious just a very bad experience
Will defo not use again
😡😡
JA
Janette A Chavez R.
Absolute garbage!
Ordered on Sept. 14th and regret my decision after I noticed that they're being shipped from China! 11 days later and I get a bizarre message when I look up tracking. It says the following:
"The package associated with this tracking number was found to bear counterfeit postage and is now considered Postal Service property under
USPS regulations and will not be
delivered. You are encouraged to contact the sender/merchant and/or your credit card company, as applicable, to seek a refund or other available recourse." Like WTF!!
MW
Marcus W.
Don’t Buy
Title: A Complete Disappointment — Save Your Money
I rarely leave reviews, but I felt I had to with this product. I purchased the ShinDefender expecting quality protection, comfort, and durability. Unfortunately, it failed on every level, and I honestly regret spending the money.
Protection:
The entire point of shin guards is to provide support and reduce impact, and this product simply doesn’t deliver. Impacts still hurt just as much, which makes them practically useless. After trying them in real conditions, it was clear there’s very little real padding or shock absorption.
Comfort & Fit:
The fit is awkward and uncomfortable. It was difficult to get them on and off, and once they were on, they didn’t stay in place securely. For something marketed as “lightweight and supportive,” I was extremely underwhelmed. If anything, they made movement more distracting than helpful.
Durability:
After a single wash, the material started to come apart. The padding shifted and lost its shape, leaving me with something that didn’t even look or feel the same. A product this fragile has no business being advertised as performance gear.
Shipping & Customer Service:
The shipping experience was just as bad as the product itself. I paid for priority shipping, which was supposed to be faster, but the delivery still took much longer than advertised. Trying to get help from customer service was frustrating — responses were slow, and getting any kind of refund or resolution was a hassle. Some people even reported never receiving their order at all, and I believe it.
Value for Money:
This is not a cheap product, but it feels cheap in every sense. After doing some digging, I found that nearly identical shin guards are being sold elsewhere for a fraction of the price. It’s hard not to feel like the entire thing is just marked up marketing.
Other Reviews Agree:
After my experience, I went back and checked other reviews online. Many customers reported the exact same issues: long shipping delays, poor quality, and terrible customer service. A few people said they liked them, but those reviews seem to be the exception, not the rule. The majority are negative, and now I see why.
Conclusion:
ShinDefender is nothing more than a waste of money. It doesn’t protect, it doesn’t last, and it doesn’t live up to the marketing hype. If you’re looking for shin guards that actually support you, I strongly recommend skipping this brand and buying from a trusted company instead. Don’t make the same mistake I did.
EM
Esther M.
Can't review as hasn't arrived!
Definitely don't bother paying for the "priority" delivery.....10 days later and my order still hasn't even arrived with the courier! I was promised they would look into the delay but nothing has come of that. Took my money quick enough though!
CA
Claire A.
DO NOT BUY
DO NOT BUY!
Ordered on 30/8 and still not received. Contacted customer service and Nikki said she’d track and get back to me. Never heard back and still no order. SCAM!
CC
Chris C.
Fast delivery is beyond slow
Whilst the product is good, delivery is terrible. Pointless paying for faster delivery. One week, and still waiting. Second time ordering - outgrowing the first pair. Had hoped the delivery delays were a one-off, but it seems to be their normal. They even ask for "patience"!
JT
Jacqui T.
Still waiting for items
Wish I checked trustpilot before ordering! Purchased items in August and still no sign of them. Order status ‘shipped’ Evri is still ‘expecting’ the items. Avoid at all costs !
RI
Rick
Avoid at all costs
I believe this to be a scam. Item ordered 2 weeks ago and no change to order status since. You try tracking it and the status remains “preparing to ship”.
I contacted customer services who are slow to respond. When they did reply they also simply told me it was preparing to ship. When I requested they cancel & refund they replied quickly to say that’s not possible as the items have been shipped.
Avoid at all costs.