Azure M.
Great server, ok support
Great pricing and servers, subpar customer support. Their SLA provides the times for responses, and I faced data corruption due to an unknown reason. They say everything is fine on the hardware side, with no offer to help. Slow responses to critical issues, will update with further info when it is resolved. --Edit-- Was able to get with a tech and unfortunately still have the issue. The response of that it was clientsided was unneeded, as it was possibly based from faulty hardware. Increased rating, as sometimes stuff happens. Final Update Did not renew contract, was accused of causing the issue when issues of their hardware were known.
Response from SHIFT HOSTING LLCDec 19, 2025
Hello, I’m sorry you have had this experience, I have requested more information regarding this incident so I can investigate further. I have been monitoring our support team closely and want to investigate this further, from my initial understanding the hardware itself was not at fault but a config on your end.