Shieldlab, LLCReviews of shieldlab.com

our original finger print lock kept beeping because of the sun, so we made a little flap to cover it. this one starts on finger placement great update.

I needed a new latch for my biometric door lock. I didn't need or want to buy an entire new one, just find the latch. ShieldLab had the right part at a good price with fair shipping costs. it arrived in a just a couple of days, I installed it as it fit perfectly and works like new.

I placed 2 separate orders on different days and both were shipped same day (via internet order). Really great service!

Ralph is always available to help when I call.

An error was made on my initial order but when I called about it, Ralph Winn took personal responsibility for the minor error (1 item was not shipped). While we were talking he found the item that had been overlooked and began the process of getting it shipped. A few minutes later I received an e-mail from Ralph with the tracking number. The item arrived shortly thereafter. Not THAT'S customer service !! Additionally, I made the mistake of ordering several items on the same day, but a few minutes apart, thereby incurring 2 separate shipping charges. SOOOOOOOOOO, when Ralph noticed that a customer (me) placed 2 separate orders (with 2 separate shipping charges), he arranged for all items to ship in a single box, and arranged for the 2nd shipping charge to be eliminated. Meaning he not only corrected the company's slight oversight, but fixed the problem I created. Can it get any better than that ??!! Damn straight I'll be back, and will definitely mention the matter and recommend these folks to my friends. Keep up the great work!!

Quick shipment, everything came I when it was supposed to at a price that was right! Will definitely order again!

This was our first time ordering from Shieldlab. The delivery came promptly and we loved the product. The solar powered dummy cameras looks so real! We can't wait to install the cameras on our property. We will definitely be ordering from this company again.

In my opinion, a company is only as good as their communication and customer service. I got immediate responses and quick action with their customer service. A trust worthy company.