christopher L.
ordered two received one.
part received was correct. however they must be using minimum wage Illegal workers as pickers. the other part was not backordered, just not sent. SO FAR I AM BURNED.
Response from Shieldlab, LLCSep 6, 2015
Thank you for contacting us for the enclosed matter below. First we would like to express our deepest regret for the inconvenience caused by this unintentional mistake. We are sorry that you were not satisfied by our service and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. Not shipping your whole ordered is not acceptable. We’re shipping your complete order out first thing in the morning and returning all your money. We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter. Shieldlab Management