ShieldCase Reviews | Read Customer Reviews of shieldcase.com

ShieldCase Reviews | Read Customer Reviews of shieldcase.com

ShieldCase reviews

Showing 5 reviews with 1 star · Clear filters

Tara
May 8, 2024
Never received my order and no reply to…
Never received my order and no reply to 2 emails as to when I it would arrive or if I could get a refund.
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Andrew C.
Apr 26, 2024
Never received product or shipping…
Never received product or shipping confirmation
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Ingrid K.
Oct 27, 2023
I have yet to receive my order
I have yet to receive my order, placed on 16Oct. I never received a confirmation email or any emails regarding my order for that matter. The money was withdrawn from my acct. I reach out to the site with no response yet
Response from ShieldCaseJan 3, 2024
Hi Ingrid, our records show your package was shipped and delivered to you months ago via tracking. If that is not the case please reach out to us via email. [email protected]
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Diane L.
Jan 22, 2023
I never received the product or a…
I never received the product or a response to my email. I would give it a minus star if I could!
Response from ShieldCaseJan 3, 2024
Hi Diane, we are sorry you are not satisfied with our service. I tried calling you multiple times to discuss your experience with no response. Our records show you received your order a long time ago. If this is not the case can you please reach out to us - [email protected]
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Donald O.
Mar 19, 2022
Ordered on FEB 27
Ordered on FEB 27, received on MAR 17. It was not what I was expecting. Not much of a case just a husk with no screen protection. I wanted one similiar to what I had for my Iphone 11, that was not available for the 13, for I have been waiting for the new case to arrive to use the 13. Received a flip reply when I inquired of my order within a few days. Been disgusted now
Response from ShieldCaseMay 27, 2022
Hello Donald, We are sorry to hear that you were not satisfied with your case. Please remember we advised you at the time of purchase we did not yet carry your requested case for your newer iPhone 13 when you emailed us. You decided to purchase the kii case which is a totally different design. We always strive to give our customers the best service, and we have never given you any flip replies. We have given you support post hours as late as midnight, so it is disappointing to see this review. However, we would love to the opportunity to fix your concerns. Please reach out to us to resolve this issue: [email protected]
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