ShiekhshoesReviews of shiekhshoes.com

After making a purchase online for my niece who lives in another state, days after the purchase was made they emailed me stating that there was a problem. I responded to the email with a call and was asked to provide personal information because the shipping address was not the same as the billing address. I informed them that I would not be giving out personal information and promptly canceled my purchase.

Cancelled my order talking about billing problem I don't understand how there was a billing problem when I've order before with the same billing 300 work of shoes and didn't receive no refund at all just keep my money then when I reach out to customer service they claim that it was still pending and no where on my bank statement is there any pending charges for them I would never buy from shiekh every again didn't even wanna leave the one star

They advertise if you order certain shoes they will be shipped out the same day which has never happened once!! Other shoes they advertise in stock but in fine print says it'll take 7 to 10 days before they can even get them and then they'll ship! 🤦 I waited over 4 weeks for one of my orders and other orders always take over 2 weeks or longer! Customer service is horrible and never can give you a straight answer. I stopped ordering from them now because their service is absolutely ridiculous! Nobody should have to wait 4 weeks for their order when they are located in California not China!! 🤦

Took 14 days to pick my order…only after I complained multiple times. Then they shipped it the cheapest way possible to add 7 more days to the wait. All the while, sending me annoying automated emails asking me if I was perfectly satisfied with their service! Never again! I hope I get the right shoes. I hear they pick the wrong items frequently.

Customer service is embarrasingly unproffesional , If you make a purchase they are allowed to cancel the order and will not reach oit to you so your expecting a package that will bever areove because they canceld it and sont tell you , unless you reach out. Also jist had several problems over time. No longer a customer safe to say

Purchased a pair of Jordan 4 pizzas and they sent it in a box that was totally damaged the box then was taped up with scotch tape and packing tape . The exclusive packaging was missing from the inside of the box as well. My order also took forever to ship. I would image the extra time taping up my destroyed box held it up

I’ve been a long-time customer, but this recent experience has completely changed how I feel about Shiekh. After moving, I updated all my info — shipping address, billing address, cards, and even my profile on their website. Despite that, they kept flagging my purchase as “fraud” and canceled my order four different times. Each time, I had to reorder the same shoes, and each time it was the same issue. I spoke to multiple customer service agents and even confirmed with my bank that there were no issues on their end — the problem is clearly with Shiekh’s outdated system. I was finally told to try Apple Pay for the fifth attempt, and now that payment is just sitting “under review” with no updates. It’s been over ten days, and I ordered well in advance for a birthday gift. Not only has it not shipped, but I also haven’t received a single call or email about any of the cancellations. No apology, no offer to help, no discount code — just silence. It’s frustrating that a $60 order is causing this much trouble when other companies, even high-end ones, had no issues delivering to my new address. Shiekh has shown zero accountability and poor communication throughout this whole process. Honestly, I no longer trust this company. If you’re buying a gift or need your order on time, I suggest going to Champs, Shoe Palace, Foot Locker — anywhere else. The site feels outdated, the customer service is unhelpful, and the overall experience just isn’t worth the stress.

Order a pair of sneakers that said were in stock and would ship the following Monday. Received no shipping confirmation so I sent an email. They stated rhe shoes were never in stock from the beginning and they were waiting for them from Nike and I may or may not be getting them if they have enough. This is crazy how do you take money for a product you don’t have.