Jennifer
New formula of the Jamaican Black
New formula of the Jamaican Black Castor oil line is HORRIBLE. Was amazing before. Would of need to trim my hair once a year. New formula spilt my end and major breakage in under a month. Avoid.
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SheaMoisture (sheamoisture.com) has 42 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingHair Care & Styling · Brooklyn, New York
Excellent

Hair Care & Styling · Brooklyn, New York
Excellent

Hair Care & Styling · New York, New York
Excellent

Hair Care & Styling · Holtsville, New York
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42 approved reviews, newest moderated first
Jennifer
New formula of the Jamaican Black Castor oil line is HORRIBLE. Was amazing before. Would of need to trim my hair once a year. New formula spilt my end and major breakage in under a month. Avoid.
Vivian de Almeida P.
Disappointing! They used to be good. Now they changed the formula of Jamaican Castor Oil leave in, which ruined my hair. Customer service inexistant. Rubbish.
Jairo W.
It’s impossible to Contact them… i had a shampoo and i love it. Now it’s out of stock with my retailer. I checked other retailers but nothing. So i thought i contact the company myself. I went to the website but i can not call them or send an e-mail or whatever to come in contact with them. Really bad!!!!
GrangStarr
Not owned my back people anymore. I will no longer purchase Shea. I found another black owned company to support.
Erna
Shampoo en conditioner zonder siliconen sulfaten en parabenen zou perfect moeten zijn. Na 3 weken wassen heb ik enorm veel roos en jeuk gekregen op mij hoofdhuid. Mij haar voelde ook absoluut niet schoon, het werd met de wasbeurten alleen viezer. Heb nu anti roos shampoo moeten aanschaffen om mijn hoofdhuid weer gezond te krijgen. Wat een rommel voor dat geld!
Suzette
I purchased the set of shampoo conditioner and hair curl treatment, and from first go my hair was like straw i couldn't even brush it felt like my hair was going to fall out and break,even with the treatment and there was no extra curl to my curly hair that had lost its curl over the years,this stuff is utter crap and I've contacted the company 3 times with no reply, they do not care at all no customer service OMG how disgusting 😢 I'll be contacting my solicitor definitely since I can't get even a response what a waste of money that was warning do not buy this product it's crap.
Erasmo M.
The Virgin coconut oil I started using it a couple of years now and it doesn’t have that nice smell to it anymore and it’s not a clear yellow anymore like it use to be it’s a little cloudy and doesn’t have that good feeling on skin anymore either as if they are cutting back on it using cheaper product in it basically it’s not what it use to be I’ll look for other body oil.
Terri L.
I bought shea moisture kids detangler as its meant to be full of natural products. Smells lovely, so I thought I was on to a winner. But no. My daughter has naturally curly hair, so needs detangling spray every day. It left her hair extremely dry and brittle feeling, and what's worse, she actually woke up with her hair matted at the back. I had to stop using it right away. And I bought 2 bottles of it (and it wasn't cheap). Very disappointed.