Shark RobotReviews of sharkrobot.com

I have been sent a damaged product and shark robot has refused to refund me. The packaging was in good condition but the badge was shoved into a tight envelope which caused the plastic to rip with the paper base being ruined. The badge arrived when I was on holiday which meant that I had no way to physically open the package after it arrived. After nearly four years of buying merch from Shark Robot I will no longer be doing business with them as I will not tolerate being treated this way.

i have tried to order off this website multiple times and there always seems to be a problem. usually i’m not the type to leave a review but this is unreal, i ordered two standees didn’t hear anything about my order for months until i had to reach out. apparently my address was incorrect so it’s being held at the post office i clarify my addy with them. it is the correct address i got to the website and review my orders it’s under the correct address. so someone has messed my address up. i contact the post office they returned it to sender. respond back to sharkrobot they say nothing they can do about it and no refunds will be given. i spent $90 on these standees and most likely will not receive them or the money back. as an international buyer i would not recommend buying off sharkrobot.

Two keychains with characters on. They wern't inside the acrylic. But on it, those two key chains are bubbly scratched messes cause the characters were printed on the outside and laminated over. After a month and a half waiting, they didn't press the character pics between two peices of plastic. Just cut out the shapes and slapped their pics on. For Thirty GBP. Not good enough. But you can't review or sent complaints. Cause every try they tell you this is the wrong email to sent complaints too.

The worst online shop I've ever encountered. There has been (supposedly) an issue with the delivery of my order. Nobody contacted my about resolving it. After weeks of email back and forth (their reply rate takes days) nothing is resolved - they deny refund because I'm international customer. Bad customer service (no will/effort to resolve problem). Definietly not recommending buying anything in that store.

They've got serious quality issues. I got a few shirts from them recently and both of them had their seams coming apart after being worn one day and washed once in a standard cycle. Worse was that one of those shirts was a limited edition thing and, while they did refund me, they told me I could pound sand when it came to getting a replacement for the limited edition shirt.