ShapewearUSAReviews of shapewearusa.com

I like the variety of ShapewearUSA, however some brands are not true to size, and require returns/exchanges, which have a limited window of 14 days.

This is a follow up to my last experience with shapewearusa.com: although I was pleased to receive great customer service in selecting an alternate piece of shapewear, once I received it, I was completely disappointed with it. Although it was basically what I was looking for, at the hem of each leg-hole it had these thick bands. In this day and age, any shapewear edges (at least on the leg hems) should be seamless. The pair I wear now, which I purchased at least four years ago, have seamless edges on the legs. I can see the idea is to keep the edges from rolling up-but my old pair is seamless and they don’t roll at all. The new one they sent me wasn’t cheap either. I used the balance from the one I sent back toward the cost of the new pair (it was a shorts style shapewear-not sure if I made that clear). So, although the online assistance was a good as far as them pushing through a credit to purchase a different item, I was very disappointed in the actual product. I will be sending it back and will be trying a different company for my shapewear needs. This wasn’t the best experience, and if I’m going to spend $70+ dollars on a product I expect it to be more modern and seamless. I hope this helps.

I received the order but the wrong color was sent. I returned it for the correct color. Shipping is a bit slower than expected.

Did not receive order yet

I love the product but dislike that I did not get the 12% discount as promised on the ad in the email by typing in the code. I emailed customer service which said I would receive a reply in 24-48 hours and have not heard anything. Will probably not order from you again.

Bodysuits are not true to size and if you need to return you’ll get store credit.

I received my order quickly, which I was very appreciative about that. Unfortunately what I ordered didn’t fit so I contacted the company right away and they were willing to exchange it or give store credit but not a refund. I was upset about that because I had gotten a great deal while on sale and now the sale is over and I only get store credits, so I only get one item vs two.i think it’s misleading and should say no refunds so that people are aware of that risk.

I bought what I thought would be a good shaping slip from Shapewear USA but I was wrong. It did not offer support where women need it most and it rode up...and I mean up. I sent them an e-mail and they said "We'll make it right" but of course, because I had already worn it, they won't take it back—total rip off. UPDATE They did get in touch with me and while they didn't have something that was truly what I wanted, they made a valiant effort to make it right. Most young women don't need "Shapewear" so I don't understand why this outfit seems to cater to a younger crowd. They're already lovely and don't need help for the bulges and such that tend to happen later in life. It would be nice to find a company that remembers that older ladies like to look nice as well.