Lyssa M.
Horrible company with no one really…
Horrible company with no one really answering your emails, only them copying and pasting the same two messages. I emailed them from 3 different accounts about my 2 orders and and got the same emails. I bought two items and and never received them after almost 3 weeks I contacted them to find out what happened, they say first UPS delivered it then say the Post Office delivered them gave me a tracking number. Fine I contacted the post office and they left it in the lobby. I live in a building that has two lobby’s and one of them has Amazon lockers that the regular mail carrier knows to put all packages in. And this building has 170 apts. So if you leave a package in the lobby guest what that will disappear! Manager checked the dates this company said it was delivered by the Post office and you clearly see him leaving about 10 packages in the lobby and leaving. He’s supposed to deliver them to the apts. So this company is asking me to ask family members if they received it. I live have the time with my disabled handicap son that no way could’ve received a package cause he handicap. So I email them several times and no response then I’ll get the same idiot emails they copy and paste. Either refund me or send my packages, that’s all! Take it up with the USPS, they sent it through them. Don’t bother with these crooks, they won’t respond or help you! Now I’m going to court to sue them for my money back
Response from ShapewearUSANov 15, 2021
We apologize for USPS postal worker for mis-delivering our product. If a customer has an issue with USPS delivery - they can sign up for USPS informed delivery - and they can choose where their package is delivered - https://www.usps.com/manage/


