ShapewearUSAReviews of shapewearusa.com

The garments aren't true to size. I've ordered numerous items and none fit. Very disappointed.

Not good I thought it was different

Arrived late when I paid 2 day shipping. I need to return the item. It did not fit

usually, I am going to shop at my local garments store. this is my first time experience at here , I had really bad feelings. the shipping very slow. after I placed my order 7 days they did not ship out my order, I contacted with them then they tell me one out of stock, they did not refund me, only credits. then they did not help me to put my new stuff get into one order, so my first order still showed two items, both charged. second order, paid with credits and credit card. then that is problem for a return. I need to do at least two times return, if I want to return my stuff. after then, I got my first garment that is so bad quality, I thought that is a fake brand garments, because I am always wear garment and shop in local store. usually, leg size part depends on the size. this garment is the smallest size, why leg part is loose as a short pant. I did not know why. I feel funny. I had to return it. they charged $9 for return shipping fee. I just hope my second stuff will be fit. however, after 6 days, I was still not get it. I told them, they told me delivered already, but I did not find it. they asked me to call a police for report, then give me a redelivery, I called my local police office, they were not nice, and told me as this small issue should be call post office or do it on line. I checked online report which cost copy for each page $ 5 for police report. I told my hub, my hub said just forgot it, not too much money, we did not have to make a trouble, because my neighbors will not be happy if we called police because of missing small package, maybe they will thinking we meant to them. so lucky, police were not come. anyway, I did not get my stuff, I did not know where is it. I could not file a claim, because they did not including any insurance. the shipper did not help me to claim a lost. they did nothing, only asked me a police report again and again. finally, I got nothing back to me. anyway, before you are going to shopping this website, at least you need to know , they are not free shipping , free return. also charge a service fee when you need help for a return with a customer service. first class package is very cheap, the one garment is very light which the shipping fee should be around $3 or $4, not $9. so look like they charged shipping and return fee both if you return the package. if you need a garment, then I recommend you go to the local store, not online, size details on website is very different with real garment. so you will lost money if the size and quality is not what you want. The service and policy is not flexible.

I haven't received my shape wear, and it's been 2 weeks I ordered. I am canceling this order.

My $80 garment ripped within 3 weeks. Their policy is no refunds and exchanges for worn garments but you would think they would stand by their quality and make accommodations especially when something rips in less then month. I've had clothing from Forever 21 that cost $20 last longer then the shapewear I purchased.

The company is impossible to contact and I placed my order November the 16th and it is now December 29th and I have not received my 2 pieces I ordered yet. This is the 2nd time reaching out to this company. I hope someone reaches out to me asap before I am forced to take further actions.

The items arrived too late, and I had to purchase from the hospital. I have emailed your customer service for return instructions, etc, but have not been contacted. Please help.