ShapewearUSAReviews of shapewearusa.com

Quiero devulucion del producto y no me an resulto nada esperando un label

This issue was resolved.

I'm sending it back. Not at ALL what I expected

I shouldn't be surprised, based on the look of the website, that I didn't receive the highest quality products from this company - lots of loose strings and cheap fabric. However, their website guarantees "easy returns", so I wasn't worried. In trying to process the return online, though, I was told that for some reason, on this order, I could not get my original payment method back, only store credit. I then had to email support who said they could process it manually for a 10% fee - never explaining why the website won't allow me to get my money back - given that I take photos of the items and tags and send them via email, pay for insured shipping on the package back to the manufacturer, and that nothing, including the flimsy packaging, has any damage. If I failed to do so, I was told I risked the return being rejected and being charged for the items being shipped back to me. I exchanged more than 10 emails with support and they were extremely unhelpful. It seems the returns are designed to never give you your money back and are NEVER free, even if the process goes smoothly. This is not immediately evident on the website, so be warned.

Terrible response and customer service. I will never buy from here are recommend anyone to purchase from here.

I ordered a girdle 2 years ago never received it I spoke to Steve Jones he States that he'll give me back half my money where do they do that at I am very dissatisfied with this company and I don't recommend nobody buys anything from this company 2 years and I paid $54.99 for my girdle and haven't gotten it yet I'm still waiting for it I thought because of covid it was a problem receiving it I have gotten nothing yet and I'm still trying to get my girdle two years later Steve Jones talking about he's going to give me back half my money I paid full price and I want all my money or my merchandise I will not recommend this company to no one and they're incompetent and you don't receive your package this is a fraud

bad service never received my order

I ordered my product because the advertisement stated it would arrive in two days. I tried to cancel the order with customer service when I received the receipt stating it would not arrive when I needed it. It did not come until I was already out of town and I haven't even opened it so I can request a refund because I couldn't even use it for what I needed it for to begin with.