Amy J.
Terrible customer service and so many unhealthy additives
I ordered from Shake Please based on the recommendation from a health website for a high protein smoothie. I am so disappointed. These shakes are not healthy and the customer service is non existent so much so I think they must be close to going out of business. They sent no shipping info so I couldn’t select when the shakes would arrive. I wrote to them five times before they explained they only ship on Mondays. Once the shakes did arrive, they arrived melted and some were open and leaking. There was almost no dry ice left. I picked up my package from the delivery truck so this wasn’t because it sat out. And then I read the ingredients and was mad. There’s added sugar and sunflower oil both of which are not healthy among a ton of other additives. One shake has 12g of sugar! This is crazy for something that should be healthy. I wrote again after seeing this to ensure they canceled my subscription and got no reply.
Response from Shake PleaseMay 22, 2024
Thank you for your feedback. We are committed to providing high-quality, nutritious shakes and excellent customer service. We would like to clarify that our shakes contain natural sugars derived from real fruit, which adds to their delicious taste and nutritional value. We also always include shipping information and respond promptly to inquiries. We are sorry for any inconvenience you experienced, but we stand by our products and service.