ShadesspotReviews of shadesspot.com

very bad experience, I bought some new glasses and they sent me used ones, still waiting for a solution from them

Buyer beware, this website might be a scam. The customer service is HORRIBLE. If I could give zero stars I would. I recently purchased sunglasses. My card was charged but I didn't receive a confirmation email. The very next day, I randomly got an email stating that my order was refunded, however there is no indication of a pending or processed refund with my bank. I emailed customer service to notify them and this was the exact rude response when I asked them why my return was refunded: "I don’t know, I have not done any refunds lately. You must have done it." They didn't even have the decency to address me by name or close the email. I asked for a confirmation that my order would be properly processed shipped and I NEVER RECEIVED A RESPONSE. Now I'm terrified that I've been scammed.

My order was canceled without any notice or reason.

No response when the only way to request for a return is through email or contact message. Make sure you bought the right product otherwise you may be stuck w your purchase even if there’s a 14 day return policy.