Larry P.
Deceptive company practices
Booked a golf trip to Scotland with SGH for my 50th birthday. Only thing I asked for was a "guaranteed" tee time on St. Andrews Old Course. Paid for trip in its entirety based on itinerary delivered to me 4 days before we paid. 2 months later, received updated itinerary showing that we were using "ballot" tee times. I was also refunded the money for 2 rounds at St. Andrews, one for Old Course and 1 for New Course that we paid for. Was told they made a mistake, however, more likely is that once they realized they couldn't "guarantee" a tee time, they tried to sneak it past us with the new itinerary. Called company immediately. Was assured that we would have no issues getting in the ballot by one of their employees. This was a blatant lie. We didn't get in the ballot. Only way we played was we got in line at 1:00am and stayed up until 1:20pm the next day when we got a cancellation spot. There are many better companies to use. Go with a different company.