SFL WorldwideReviews of sflworldwide.com

worst customer service team and also worst service . I wanted to send a shipment through them, made a request they scheduled to pick up on 30th jan but they dint after calling them multiple times and asking them they picked up on 1st feb. they took the package and now they tell that the dimensions of the package is more and we are going to charge you 9 kgs instead to 4 kgs.( all these were not mentioned before) After calling the customer care they said they would return the package and give me a quote for the service they provided. where is the service here its all fraud. on asking the customer care they hanged my call which is rude.

My shipping was held in USA for almost 1.5 months. Unacceptable. Had important stuff that had to be delivered by end of February and now the tracking says it will be delivered mid march

Better threw the items / Give them away to someone and buy new one at new destination. These guys are organized looters and you may end up getting only half of your boxes. Insurance thing is a trap, I ve shipped 3 boxes from Houston TX to Chennai India, 2 out of them are opened and repacked with only half goods in place on each of them. All stuffs lost are used, no way customs would ve taken them. With No Shame they even charged me additional $40 (appx) for port waiting charges. The worth of goods I ve lost is about $400, while they have one movers insurance which pays back @ $.60/Lbs goods lost. I ve lost 3 pairs of shoes which would weigh about 8lbs whereas I would be getting $2.40 as claim while actual worth is more than $200. Even If i weigh entire goods lost it would be about 40-45Lbs which I would be getting about $25, after investigating team approves, which I declined. I spent more than $30 in packing materials alone, leave alone the worth. Poor customer service, and they never deliver you in 90days. I ve received my goods around 120th day. I should ve gave away my stuffs and atleast I would ve saved the money i spent on packing and shipping. Now I lost both. Better be cautious and find another movers or just give the stuffs away to those who are in real need, and save the shipping cost to buy the new items at destination. I wont recommend SFL to anyone.

The most frustrating experience. I had no furniture, only 4 boxes of clothes, books, shoes and utensils. They could not do such a basic delivery. There was a 4 day delay in pick up because of which I had to postpone other important work. They made me wait at home from morning to evening for 4 days for them to pick up my stuff. They did not stick to the scheduled time. It sailed a month later than scheduled. The guarantee was 60-90 days. After 4 months 3 of my boxes came and the fourth one has still not arrived. One of the 3 boxes has a big hole in it. The most stressful 4 months in which I am constantly trying to remind them and keep track of where my things are. Still trying to contact them for my fourth box...and no response. Can somebody suggest what action I can take for this harassment and misplacement? Of course they took the whole fees in the beginning so my money is gone!

SFL world wide does not respond nor deliver for the items I have shipped from USA

They lost my parcel despite the fact that Fedex delivered the parcel to their associate company and an employee there signed for it. They had no answer as to where the parcel disappeared when it was signed for . It contained irreplaceable articles and I requested them to make every effort to trace my parcel but they were the least bit concerned. Very unprofessional and deplorable behavior. Would strongly recommend everyone not to use them as there is no guarantee that their parcel will reach and no one in their company will care if it doesn't.